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Extended Stay America - Oklahoma City - Northwest
- Hotels
- Oklahoma City, OK
About this business
Location details
4811 Northwest Expy., Oklahoma City, OK, 73132, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Property was clean. Front desk area is welcoming. The inside front area reminded me of a lounge, but very nice and clean.
Business response:
Kristy, thank you for choosing to stay at Extended Stay America. It is good to know you liked our well-kept property coupled with our front-desk service. It was great to have you here, and we look forward to your next stay with us soon. Sincerely, Hotel Management
Business response:
Amber, we appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Great Front Desk The man that was at the front desk went out of his way to help us! Even went out and bought a coffee pot for the room when he couldn't find one that worked.
Business response:
Kathy, thank you for taking the time to share your kind review of your stay at Extended Stay America. We're thrilled everything was perfect for you, and we exceeded your expectations! Thank you for recognizing our associates. They are a true asset to our team, and we will be sure to share your compliments with the entire team. Again, thank you for your comments, and we hope to see you again soon for another outstanding experience. Sincerely, Hotel Management
Good value to sleep 6 but you get what you pay for Room was a bit dirty and the foldout sofa bed was super uncomfortable. Room was not equipped with bedding for the sofa bed or any of the kitchen items like silverware or cups and plates. You had to ask for them at the front desk. Building was supposed to be non smoking but there was a lingering odor of cigarettes in the hallways. Overall, it was meh. We just needed a place for the night for the six of us and it served its purpose.
Business response:
Ian, thank you for being our guest. Although we are glad you found us to be a good value, we are sorry the smell of smoke compromised your stay. Please know that we adhere to a strict 'no smoking' policy and enforce it with a cleaning fee when we find evidence of smoking in a guest room. We appreciate your feedback and hope to have the opportunity to welcome you back to our hotel to provide you with the hospitality you deserve. Sincerely, Hotel Management
Business response:
Regina, thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Home away from home This was a great stay after relocating from another hotel. The environment was clean and safe. Thanks to staff for everything.
Business response:
Bruso, thank you for staying at Extended Stay America. We are delighted you liked our courteous service and well-kept property. Thanks again for making us your home away from home. We look forward to your next stay with us soon. Sincerely, Hotel Management
It was a busy weekend, so it took a while to check in but overall they were friendly and nice
Business response:
Thank you for choosing Extended Stay America. We are happy to know you were impressed with our friendly staff and that you had a nice stay with us. We appreciate your business and look forward to your next visit. Sincerely, Hotel Management
Typical older hotel This was a stop over stay for our family of 5. The hotel was fine for an overnight stay. It was actually better than I thought it would be for the cost. The beds were ok except the pull out couch was uncomfortable. The pillows were uncomfortable too. Overall the room was spacious and Noreen at the front desk was very friendly and helpful.
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from Noreen, We work hard to provide high levels of service, so we will share your compliments with her. It was a pleasure hosting you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Check in staff that night was not good
Business response:
Hilda, thank you for staying at Extended Stay America. We are glad you had a pleasant time here. That being said, we apologize for the poor service you experienced from one of our associates and assure you this has been addressed. We hope to have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Oklahoma City - Northwest
How is Extended Stay America - Oklahoma City - Northwest rated?
Extended Stay America - Oklahoma City - Northwest has a 4.2 star rating with 647 reviews.
When is Extended Stay America - Oklahoma City - Northwest open?
Extended Stay America - Oklahoma City - Northwest is open now. It will close tomorrow at 12:00 a.m.