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Extended Stay America - Oklahoma City - Northwest
- Hotels
- Oklahoma City, OK
About this business
Location details
4811 Northwest Expy., Oklahoma City, OK, 73132, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was clean staff was nice check in was quick . Room an beds where good over all okay
Business response:
Thank you for being our guest at Extended Stay America. It’s a pleasure to know you liked our well-kept property and were impressed by the service provided by our courteous associates. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Room was great, property and public spaces need he There was a little mix up on my reservation between shifts and the system.
Business response:
James, thank you for choosing Extended Stay America. We are pleased to know how much you liked your guest room! We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management
Business response:
Thanks for sharing the nice rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
Disappointing The toilet was clogged and the person on duty told us we could come get a plunger, that no one was on property to fix it. The shower worked poorly.
Business response:
Thank you for evaluating your visit with us. We apologize for the maintenance issues you encountered in your room and for not being able to resolve the problem to your satisfaction. We have discussed your concerns with the concerned department, and we're taking immediate actions to prevent such incidents from happening again. We hope to have the opportunity to make your next stay with us outstanding in every respect. Sincerely, Hotel Management
Business response:
Sheena, thanks for sharing the wonderful rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
Business response:
April, thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Amazing staff Great staff amazing customer service .
Business response:
April, thank you for being our guest at Extended Stay America. We are charmed to know you had an excellent stay and that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. We will share your compliments with the team. We appreciate the review and look forward to having you as our guest again. Sincerely, Hotel Management
Kind of threadbare property. Thin walls; other guests were loud well in to the night. Unpleasant odors in the halls and elevators. On the upside, friendly, helpful staff.
Business response:
Lyn, thank you for your review. We're glad to know you were pleased with the service provided by our staff, but we're sorry for the noise and odor you experienced while you were here. Please be assured that we have discussed your feedback with the concerned team, and we will be more diligent with our efforts moving forward. We hope to have a future opportunity to restore your confidence in us. Sincerely, Hotel Management
Guest Sevice Shane was great, nig personality and very helpful.
Business response:
We are happy to know you had a great stay with us at Extended Stay America. We appreciate you mentioning our staff, especially Shane. He is a true asset to our team, and we will be sure to share your compliments. Thank you for your feedback, and we hope to see you again soon! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Oklahoma City - Northwest
How is Extended Stay America - Oklahoma City - Northwest rated?
Extended Stay America - Oklahoma City - Northwest has a 4.2 star rating with 647 reviews.
When is Extended Stay America - Oklahoma City - Northwest open?
Extended Stay America - Oklahoma City - Northwest is open now. It will close tomorrow at 12:00 a.m.