Extended Stay America - Oklahoma City - Northwest

Business response:

Sherleana, thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Sharon, thank you so much for the positive feedback. It’s a pleasure knowing your overall visit with us was an enjoyable one. Your feedback is appreciated as it will help us improve our facilities moving forward. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

Thank you for sharing your feedback. Although you had a pleasant stay with us, we are sorry for the noise and cleanliness issues you encountered in your room. We have asked our housekeeping staff to make sure this room receives a deep clean to remove the odor smell. Also, our front desk is staffed 24 hours a day so we would have been happy to move you to another room if you had alerted us. We appreciate your business and hope to have the opportunity to provide you with a better stay in the future. Sincerely, Hotel Managemen... read more

Business response:

Thanks for including Extended Stay America in your travel plans. We are glad to know you had a good time here and were satisfied with all that we offer. It was a pleasure serving you, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Tanya, thank you for being our guest. We are pleased you overall enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thanks for posting a review so future travelers can read about your pleasant experience here at Extended Stay America. It is great to read that you were impressed with our courteous associates and your clean & comfortable room. It was our pleasure serving you, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Marsha, thank you for selecting Extended Stay America for your visit and for sharing your comments. Our team was so pleased to learn you enjoyed your stay, found your suite comfortable and the staff friendly & professional. We look forward to seeing you again in the future! Sincerely, Hotel Management 

Business response:

James, we are delighted you had a nice stay at the Extended Stay America and you loved all aspects of our hotel. Thank you for the wonderful rating, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Brandy, thank you for the wonderful review of your visit to Extended Stay America. We are delighted that our front desk associates Shane made you feel so welcome. We are very proud of our team and their dedication to our guests, so we were thrilled to share your gracious compliments with them. We look forward to seeing you again next time! Sincerely, Hotel Management