Extended Stay America - Olympia - Tumwater

Business response:

Dear Guest, We’re thrilled to hear you had a great stay! It’s always wonderful to know that your visit left a positive impression. At Extended Stay America, we strive to provide a welcoming and comfortable experience for every guest, and your feedback lets us know we’re on the right track. Thank you for sharing your thoughts, and we hope to have the pleasure of welcoming you back soon! Sincerely, Hotel Management 

Business response:

Dear Guest, It was a pleasure having you at Extended Stay America, and we thank you for sharing your review with other travelers. It's great to hear you enjoyed your stay and that our property and service met all your expectations! We look forward to sharing your positive feedback with our team. We hope you will revisit the next time you are in the area. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for taking the time to share your feedback. We are glad the standard internet service met your needs and understand your concerns regarding the additional cost for upgraded speed. Your comments are noted, as clarity and value around amenities remain important to us. We hope to have the opportunity to serve you more smoothly next time. Sincerely, Hotel Management