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Extended Stay America - Orange County - Anaheim Convention Center
- Hotels
- Anaheim, CA
About this business
Extended Stay America Hotel Orange County - Anaheim Convention Center is located at 1742 S Clementine St, Anaheim, CA. This location is in the Disneyland neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
1742 S. Clementine St., Anaheim, CA, 92802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Excelente ubicación - precio… nada relevante… nos dieron habitaciones sucias 2 veces y un día tocaron en la madrugada el staff del hotel diciendo que no tenían mis datos y que bajara con mi ID
Business response:
Dear MARCOS GERARDO, Thank you for your feedback regarding your stay with us. It is nice knowing you were pleased with our location and the price you were given. However, we regret that you were unsatisfied with some areas during your stay with us. Please accept our most sincere apology for the inconvenience you experienced. We will follow up with the departments mentioned to reinforce our high standards. Thank you once more for your review and for allowing us the opportunity to improve. Considering this an isolated incident... read more
Average hotel…nothing fancy (but not a motel). The bad is that the inside needs an upgrade or thorough cleaning and touch ups. Nothing glaringly off but even fresh paint would go a long way. While our room wasn’t dirty it didn’t feel or smell clean. I liked there were no carpets in the room but the hallway carpeting could use a cleaning to get rid of the smell. A kitchenette but no coffee maker although they did offer coffee downstairs. The good is that it has so much potential. All the staff I interacted with were great…fri... read more
Business response:
Dear Monica, Thank you for sharing your detailed feedback. We appreciate your acknowledgment of our friendly staff and convenient location. We apologize for any cleanliness issues you encountered and assure you that we're actively working on upgrades and maintenance to enhance our facilities. Your comments about the carpets and room amenities are duly noted and will be addressed promptly. We value your patronage and hope to welcome you back for an improved experience that lives up to our full potential.Sincerely,Hotel Manage... read more
Floors were sticky and warped. Non smoking room smelled badly of smoke. The only Breakfast offered was prepackaged blueberry muffins and oatmeal everyday. Tub did not have a drain plug and new one issued didn’t fit. No humidity vent in bathroom. Table in room had multiple legs that were unstable/broken. Pool was out of order. Staff was friendly and accommodating especially Julie.
Business response:
Dear Gerritt, Thank you for your recent stay at our hotel. We deeply regret that your experience did not meet your expectations. Your feedback is crucial, and we sincerely apologize for the issues you encountered during your stay. Rest assured, we are actively addressing these concerns to ensure they are rectified promptly. Providing a comfortable and pleasant stay for our guests is our utmost priority, and we appreciate your understanding. We are grateful for your kind words about our staff and we will be sure to pass along... read more
Its affordable, safe, and within a decent walking distance from Disney Parks
Stay Here as a "Last Resort" (Pun Intended) Hotel is old and they do not service the rooms for "security reasons" therefore if you want clean towels every day and the bed made, go somewhere else. Obviously, they are very ECO-friendly because they don't change the linens or clean the rooms! I only stayed here as a last resort (pun intended) as I was attending a trade show at Anaheim Conv Ctr, it was a 15 min walk to ACC, and all the other hotels in the area were either booked or asking $750/night. Paid $350/night for a room t... read more
Business response:
Dear Pat, We appreciate you taking the time to share your thoughts. Please accept our apologies for a stay that did not meet your expectations. Your feedback is valuable to us, and we remain committed to providing our esteemed clients with the highest level of service. We will review your comments appropriately and hope you will give us another opportunity to show you the hospitality we are dedicated to providing.Sincerely,Hotel Management
Nice
Business response:
Dear Guzman, We are thrilled to hear you had a nice stay at Extended Stay America! Your satisfaction is our priority, and we're delighted you enjoyed your time with us. Thank you for choosing us, and we look forward to welcoming you back for another wonderful experience soon!Sincerely,Hotel Management
I say about 3 stars because when I hear free breakfast I dont think just cofee and a tiny muffin. I feel like even for the price being less than other hotels, it wasnt worth it to say free breakfast. The shower didn't get hot until I was almost done with it, it took 10 minutes to get the sink to warm up as well. Also the shower was peeling. There was some hair in the shower as well. The bed was okay. Otherwise I really enjoyed the stay!
Business response:
Dear Guest, Thank you for taking the time to share your feedback. We apologize for falling short of your expectations regarding the breakfast offerings and the issues you encountered with the shower temperature and cleanliness. Your comments are valuable to us, and we will use them to make improvements. We're glad to hear you enjoyed your overall stay, and we hope to welcome you back for an even better experience in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Orange County - Anaheim Convention Center
How is Extended Stay America - Orange County - Anaheim Convention Center rated?
Extended Stay America - Orange County - Anaheim Convention Center has a 4.3 star rating with 2,066 reviews.
When is Extended Stay America - Orange County - Anaheim Convention Center open?
Extended Stay America - Orange County - Anaheim Convention Center is open now. It will close tomorrow at 12:00 a.m.