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Extended Stay America - Orange County - Anaheim Convention Center
- Hotels
- Anaheim, CA
About this business
Extended Stay America Hotel Orange County - Anaheim Convention Center is located at 1742 S Clementine St, Anaheim, CA. This location is in the Disneyland neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
1742 S. Clementine St., Anaheim, CA, 92802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Hostesses with the Mostesses! Outstanding service from Reception Hostesses and Host. Really accommodating with our needs and our dog, with easy access to the parking lot.
Business response:
Dear Jesus, Thank you for being our guest and reviewing your experience. We're delighted to hear that our reception team provided you with outstanding hospitality during your stay! Ensuring our guests feel welcome and well taken care of is always our top priority. It's fantastic to see that their devoted service accommodated your needs and even for your furry friend. Should you ever return to the area, we would appreciate the opportunity to host you again and exceed your expectations in every aspect.Sincerely,Hotel Managemen... read more
Property is ok. Staff in the evening was nice when I checked in but room had a weird odor, definitely outdated. They only provide you with bar soap and shampoo (no conditioner?). It is quiet and fairly peaceful but the hotel was not in the best condition. When I checked out in the morning the woman at the front desk was a little rude. It was okay overall, if you want a cheap place to stay with the bare minimum, this would be it.
Business response:
Dear Lauren, We appreciate your valuable feedback regarding your time with us. We are glad you enjoyed your stay overall. Please know we are committed to providing the highest level of service and quality for every guest. We regret your experience did not meet your expectations, nor those of our team. Your concerns are being shared with the appropriate individuals. We do hope you will consider giving us another chance to show you the hospitality for which we are known.Sincerely,Hotel Management
Great hotel to lay your head down for the night. Super close to Disney and it has a full kitchen in your room
Business response:
Dear Kristen, All of us here at Extended Stay America are thrilled to hear you loved your time with us! Thank you for sharing your generous compliments. We appreciate you mentioning how convenient it was to have a full kitchen in your suite, as this is an essential feature for many of our travelers. We are also glad you liked our location, which is close to Disney. It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely,Hotel Management
Excelente ubicación - precio… nada relevante… nos dieron habitaciones sucias 2 veces y un día tocaron en la madrugada el staff del hotel diciendo que no tenían mis datos y que bajara con mi ID
Business response:
Dear MARCOS GERARDO, Thank you for your feedback regarding your stay with us. It is nice knowing you were pleased with our location and the price you were given. However, we regret that you were unsatisfied with some areas during your stay with us. Please accept our most sincere apology for the inconvenience you experienced. We will follow up with the departments mentioned to reinforce our high standards. Thank you once more for your review and for allowing us the opportunity to improve. Considering this an isolated incident... read more
Average hotel…nothing fancy (but not a motel). The bad is that the inside needs an upgrade or thorough cleaning and touch ups. Nothing glaringly off but even fresh paint would go a long way. While our room wasn’t dirty it didn’t feel or smell clean. I liked there were no carpets in the room but the hallway carpeting could use a cleaning to get rid of the smell. A kitchenette but no coffee maker although they did offer coffee downstairs. The good is that it has so much potential. All the staff I interacted with were great…fri... read more
Business response:
Dear Monica, Thank you for sharing your detailed feedback. We appreciate your acknowledgment of our friendly staff and convenient location. We apologize for any cleanliness issues you encountered and assure you that we're actively working on upgrades and maintenance to enhance our facilities. Your comments about the carpets and room amenities are duly noted and will be addressed promptly. We value your patronage and hope to welcome you back for an improved experience that lives up to our full potential.Sincerely,Hotel Manage... read more
Floors were sticky and warped. Non smoking room smelled badly of smoke. The only Breakfast offered was prepackaged blueberry muffins and oatmeal everyday. Tub did not have a drain plug and new one issued didn’t fit. No humidity vent in bathroom. Table in room had multiple legs that were unstable/broken. Pool was out of order. Staff was friendly and accommodating especially Julie.
Business response:
Dear Gerritt, Thank you for your recent stay at our hotel. We deeply regret that your experience did not meet your expectations. Your feedback is crucial, and we sincerely apologize for the issues you encountered during your stay. Rest assured, we are actively addressing these concerns to ensure they are rectified promptly. Providing a comfortable and pleasant stay for our guests is our utmost priority, and we appreciate your understanding. We are grateful for your kind words about our staff and we will be sure to pass along... read more
Frequently asked questions about Extended Stay America - Orange County - Anaheim Convention Center
How is Extended Stay America - Orange County - Anaheim Convention Center rated?
Extended Stay America - Orange County - Anaheim Convention Center has a 4.3 star rating with 2,152 reviews.
When is Extended Stay America - Orange County - Anaheim Convention Center open?
Extended Stay America - Orange County - Anaheim Convention Center is open now. It will close tomorrow at 12:00 a.m.