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Extended Stay America - Orange County - Anaheim Convention Center
- Hotels
- Anaheim, CA
About this business
Extended Stay America Hotel Orange County - Anaheim Convention Center is located at 1742 S Clementine St, Anaheim, CA. This location is in the Disneyland neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
1742 S. Clementine St., Anaheim, CA, 92802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This place was nice. They had a shuttle that was told to us and then we saw it. The breakfast was not good. Best the staff was nice.
Business response:
Thank you for choosing Extended Stay America. It’s a pleasure to know you had a pleasant stay with us and liked our courteous associates. However, we regret you were unhappy with our grab-and-go breakfast. Your comments about it will be shared with our brand leaders to assist them when determining new breakfast offerings. On behalf of everyone here, we invite you to revisit us on your next trip to the area. Sincerely, Hotel Management
Property meets basic onterey
Business response:
Stephen, thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Okay place, convenient distance to the convention The place is okay. One towel was dirty and almost had holes. The rest was fine. It's a bit of an older place but didn't see any real problems. The room above mine had a squeaky floor so I could hear the person above walking around in the mornings. I'm quite happy with my stay :)
Business response:
Jonas, thank you for your review of your recent stay. We are glad your overall stay was to your satisfaction and oyu liked our convenient location. However, we are sorry for the issues you encountered with the towel. We will share your valuable comments regarding the updates with our Brand Leaders so that they can take the necessary steps to make our future guests experience a better one. We apologize for the noise issue you encountered. We wish we had the opportunity to address the issue while you were here as we would have... read more
The general manager and staff are very kind and helpfull
Business response:
Thank you for posting your kind review of Extended Stay America. Our goal is to provide an exceptional experience for each of our guests. It was a pleasure to read about the service you received from our staff. They will be pleased to hear their efforts are noticed and appreciated by our guests. We hope you will stay with us again the next time you visit the city. Sincerely, Hotel Management
Staff is good, as for the rest, kind of like someone tried to paint over a rusty car. Fine if you are only planning to sleep there and aren’t picky at all about beds. Wouldn’t stay here again unless there was nowhere else available.
Business response:
Thank you for being our guest. We are sorry for the issue you mentioned and regret the inconvenience caused. We are also sorry for the discomfort you had with the mattress. We value our guests and their recommendations and we will share your comments with our leadership team. On a positive note, we are pleased you liked our associates. Thank you again, and we would love the opportunity to welcome you back soon. Sincerely, Hotel Management
Hotel always smelt like someone had been smoking, to think we were on a smoke free floor.
Business response:
Erika, we appreciate the valuable feedback about your stay. We are sorry for the inconvenience you experienced due to the smoke odor. We are a non-smoking hotel, but on a rare occasion, a guest does not comply. We appreciate you bringing this to our attention so we can address it right away. Thank you for staying with us. We hope you will make the same choice the next time you visit this area. Sincerely, Hotel Management
The front desk helped us with a fast and easy check in and check out. Very friendly staff. The rooms weren't what we were expecting but it's definitely an older hotel. It worked great for us either way! Good price too for the nights we stayed here. The grab and go breakfast is really a grab and go breakfast, they only had coffee and granola bars available. We ate elsewhere for breakfast.
Business response:
Dana, thank you for taking the time to share your comments at Extended Stay America. We are glad to know you enjoyed the service delivered by our associates and that you found us to be a good value. We appreciate your comments as it gives us scope for future improvements. Thank you again for the feedback, and we look forward to your next visit! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orange County - Anaheim Convention Center
How is Extended Stay America - Orange County - Anaheim Convention Center rated?
Extended Stay America - Orange County - Anaheim Convention Center has a 4.3 star rating with 2,067 reviews.
When is Extended Stay America - Orange County - Anaheim Convention Center open?
Extended Stay America - Orange County - Anaheim Convention Center is open now. It will close tomorrow at 12:00 a.m.