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Extended Stay America - Orange County - Anaheim Convention Center
- Hotels
- Anaheim, CA
About this business
Location details
1742 S. Clementine St., Anaheim, CA, 92802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Buon soggiorno Camera spaziosa, abbastanza pulita. Lavandino e grande frigo disponibili, parcheggio gratuito e comodissimo. Colazione disponibile per poco tempo. La posizione è ottima per Disneyland e per tutti i locali e ristoranti.
Business response:
Dear Marianna, thank you for the great review. We are thrilled that your time with us was so amazing. Our location, services, and amenities, together with our dedicated team of hospitality professionals, help create a memorable experience for our valued guests. We look forward to hosting you again at Extended Stay America.Sincerely,Hotel Management
Check in was difficult and time consuming... computer issues and lack of cleaning staff resulted in the need to have a room cleaned before check in, at 8:00pm. Room had a musty odor and there was no shower curtain on the tub/shower. Otherwise sufficient for sleeping.
Business response:
Dear Aaron, thank you for choosing our hotel and for taking the time to provide your feedback. It is disappointing to learn of the issues you experienced with our front desk during check-in. We will share your remarks with our team to ensure these concerns are not repeated. We apologize for any items that were overlooked in the preparation of your room. Your feedback helps us identify ways to improve our overall service, and we are grateful. It was our pleasure accommodating you, and we hope you will give us another opportun... read more
Everything worked out great! Thanks for the stay!
Business response:
Dear James, we are delighted you chose to stay with us at Extended Stay America. We appreciate your wonderful comments and are happy to read you enjoyed your stay with us. Our staff works hard to exceed our guests' expectations and ensure they have a relaxing experience in comfortable, clean accommodations. Reviews like yours make it all worthwhile. Thank you for being our guest, and we hope you will visit us again the next time you are in the city.Sincerely,Hotel Management
Very nice
Repeat customer, won't stay again. At check in a guest who had just checked in was checking out due to cockroaches in their room. The Manager (Mananu?) Was talking to me about how he had managed the hotel next door and it went downhill once he left. He was multi-tasking while "helping" me, involved in the other guests conversation, answering phones and telling me "you are here for one night" I informed him serveral times, I have 2 rooms for 2 nights. Asked for a receipt and was told to get at checkout. I booked Friday-Sun. O... read more
Business response:
Dear Karla, first, we want to apologize for the issues you experienced during your recent stay with us. We strive to ensure our guests have an exceptional visit during their travels, and we are disappointed that we did not meet these expectations for you. We understand that no explanation of these issues can change your recent experience. Please rest assured that we will take appropriate measures to address the problem and prevent future occurrences. We are wholly committed to regaining your trust and confidence, knowing tha... read more
Frequently asked questions about Extended Stay America - Orange County - Anaheim Convention Center
How is Extended Stay America - Orange County - Anaheim Convention Center rated?
Extended Stay America - Orange County - Anaheim Convention Center has a 3.3 star rating with 3,967 reviews.
When is Extended Stay America - Orange County - Anaheim Convention Center open?
Extended Stay America - Orange County - Anaheim Convention Center is open now. It will close tomorrow at 12:00 a.m.