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Extended Stay America - Orange County - Anaheim Convention Center
- Hotels
- Anaheim, CA
About this business
Location details
1742 S. Clementine St., Anaheim, CA, 92802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
close to everything
Business response:
Vicente, thank you for choosing to stay at Extended Stay America. We are delighted to hear you had an enjoyable, comfortable stay and our location was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back! Sincerely, Hotel Management
Good basic convenience. The room is basic but comfortable. The bed was a good size and very comfortable.. Bathrooms nice and clean, though the cold water was a bit slow. I always like a fridge so having a full size one could be a plus for some. The room has a kitchenette but with Covid I had to ask for drinking glasses. Limited TV channels but enough to watch.. All the staff were excellent with their service and very accommodating and responsive with all I needed. Nothing fancy but convenient to Disneyland, Gardenwalk mall a... read more
Business response:
Greg, thank you for choosing Extended Stay America and taking the time to share your experience. We are glad our location worked well for you and that you were pleased with the service our associates delivered. However, we regret not meeting some of your expectations and are sorry that you were inconvenienced by our hotel policy. Thank you once more for your kind review. Please come back and see us again soon. Sincerely, Hotel Management
Convenient but not clean We’ve stayed here multiple times because of the location, convenience, and price. However, I do wish it was cleaner. Every time we stay there is some sort of cleanliness issue. This time there was a sign on the door which indicated a pet was staying in the room (which is more than fine) even though we didn’t have a pet with us. However, when we got inside, there was a giant hair/ dust ball left in the bathroom and stains on the chair. I understand the hotel allows pets and am happy about it… but clea... read more
Business response:
Thank you for choosing us once again and for taking the time to share your review. We are glad you were pleased with most aspects of your stay and that our location works well for you. However, we apologize for the inconvenience you encountered due to the cleanliness issues you encountered. We will address this with our housekeeping team and take steps to ensure we are more diligent going forward. We hope to have the opportunity to make your next stay with us outstanding in every respect. Sincerely, Hotel Management
Good location and easy with pets. Most shifts that staff was no where to been seen (not necessarily not heard). Early morning grab and go breakfast was usually close to empty. Someone spilled coffee in the entry and was there when I walked my dog, when I return, and when I finished getting ready for the day and leaving the hotel. All 3 times I could hear 2 ladies talking in the back and the food was pretty empty. There was random trash and dog poop all around the building. The stairs smelled and had stuff spilled and dropped... read more
Business response:
Stephanie, thank you for evaluating your stay at our hotel. Please accept our apologies for the maintenance and cleanliness issues you encountered during your visit with us. We do not take such concerns lightly, and we will share your comments appropriately as we strive to enhance our guest experience. Our main aim is to provide thoughtful hospitality to our guests; therefore, we are sorry this was not your experience. Your feedback is valuable to us as it helps us improve our service moving forward. Thank you again for your... read more
Okay for a last minute hotel. Had to wait 20 minutes after check in time for room to be ready. Girl at check in was great. Although there were no public restrooms in the hotel, she allowed me and my family to use their employee restroom while we waited. Rooms could use an upgrade. TV is too small, some bedding’s had holes in them.
Business response:
Thank you for your honest evaluation. We are glad you had a pleasant stay overall. However, we regret not meeting some of your expectations and apologize for the wait time you experienced during check-in. We will review this appropriately and make sure we are well-poised to serve you better. We hope to have the opportunity to make your next stay with us outstanding in every respect. Sincerely, Hotel Management
Excellent hotel!!!
The staff was amazing and helpful at offering recommendations for dining in the surrounding area.
Business response:
Ashley, it's so nice to read your positive review of your recent stay at Extended Stay America. Our goal is to provide our guests with exceptional service, so we are thrilled we were successful in doing so during your stay. Your comments have been shared with the team, and they were very appreciative of your recognition. Thank you for being our guest, and we look forward to your next stay! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orange County - Anaheim Convention Center
How is Extended Stay America - Orange County - Anaheim Convention Center rated?
Extended Stay America - Orange County - Anaheim Convention Center has a 3.3 star rating with 3,829 reviews.
When is Extended Stay America - Orange County - Anaheim Convention Center open?
Extended Stay America - Orange County - Anaheim Convention Center is open now. It will close tomorrow at 12:00 a.m.