This profile has been claimed by the business owner or representative.
Extended Stay America - Orange County - Anaheim Convention Center
- Hotels
- Anaheim, CA
About this business
Extended Stay America Hotel Orange County - Anaheim Convention Center is located at 1742 S Clementine St, Anaheim, CA. This location is in the Disneyland neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
1742 S. Clementine St., Anaheim, CA, 92802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
convenient location, easy parking. Was not expecting no daily room cleaning service. That is fine, just would have liked it to be clear.
Business response:
Thank you for reviewing your recent stay at Extended Stay America. We are glad you liked our convenient location and spacious parking. However, we are sorry for the minor cleanliness issues you encountered. your feedback will be shared with our housekeeping team so that they are more diligent going forward. We appreciate your business and hope to see you again on your next visit this way. Sincerely, Hotel Management
Return customer. I have stayed at a different location but I was just as satisfied with this one. I will be staying again, hopefully soon.
Business response:
Cheryl, we are delighted you came back to see us at Extended Stay America. We love it when guests enjoy our accommodations and staff so much they choose to stay with us again. We are happy knowing you do not consider other hotels when visiting the area! We appreciate your loyalty and look forward to serving you whenever your travels bring you back to our city. Sincerely, Hotel Management
Close to Disneyland, which was convenient for driving. Free parking was also nice. Room came with a miniature kitchen and fridge. My room was missing shower curtains though.
Business response:
Thank you for taking the time to review your stay. We're glad to know our location close to Disneyland worked well for you and that you liked your well-appointed room. Kindly note, items such as curtains as well as towels and linens are kept at the front desk and are always complimentary. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
I liked the quick check in process but didn’t like that only one elevator was working at the time
Business response:
Jay, thank you for posting a review of your stay at Extended Stay America. We're glad to know you liked the service provided by our front desk associates, but we're sorry for the inconvenience you had due to the elevator. We hope to have the opportunity to make your next visit perfect in every respect. Sincerely, Hotel Management
No frills just sleep The room was ok, but our AC broke the first night and after they fixed it the AC was not cooling the room any better. The fridge also went out. The manager did change our room which had a working AC and fridge but the handle to our restroom door was broken. We were in town for a convention and did not stay too much in our rooms for it to bother us. But just make sure you have a working AC if you plan to stay here. The staff was friendly and very accommodating.
Business response:
Valerie, thank you for choosing Extended Stay America while here for a convention. We are sorry for the maintenance issues you experienced in your rooms and that we were unable to fix it to your satisfaction. However, we are glad our staff was able to make your stay a pleasant one. On behalf of everyone here, we invite you to revisit us for a better experience. Sincerely, Hotel Management
It's OK They charged us $15 for a rollaway bed, when they clearly state (in writing) on a paper on the front desk counter $10. It's fine. But if it wasn't for a convention going on that weekend, I definitely would have stayed somewhere else.
Business response:
David, thank you for being our guest. We are sorry for the confusion you had with your bill and regret the inconvenience caused. Please feel free to reach out our front desk as our associates will be happy to assist you further in regard to the same matter. We hope the rest of your stay was a pleasant one. We hope to have another opportunity to welcome you back in the future for a better experience. Sincerely, Hotel Management
Listen here Great location, great service, only a couple of blocks away from the Anaheim convention center and Disneyland. I got much needed rest on my stay. No noise expect for fireworks at 9:30.
Business response:
Thank you for the glowing review of Extended Stay America. It’s a pleasure to know you were impressed by the service provided by our courteous associates and enjoyed our ideal location. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orange County - Anaheim Convention Center
How is Extended Stay America - Orange County - Anaheim Convention Center rated?
Extended Stay America - Orange County - Anaheim Convention Center has a 4.3 star rating with 2,067 reviews.
When is Extended Stay America - Orange County - Anaheim Convention Center open?
Extended Stay America - Orange County - Anaheim Convention Center is open now. It will close tomorrow at 12:00 a.m.