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Extended Stay America - Orange County - Anaheim Convention Center
- Hotels
- Anaheim, CA
About this business
Extended Stay America Hotel Orange County - Anaheim Convention Center is located at 1742 S Clementine St, Anaheim, CA. This location is in the Disneyland neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
1742 S. Clementine St., Anaheim, CA, 92802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
So close to garden walk very easy to get to restaurants and entertainment
Business response:
Thank you for the excellent review of Extended Stay America. We're glad to know our wonderful location worked well for you and that you had a great time with us. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management
Had a room that smelled like smoke and they immediately switched us to a different room after our request! Very much appreciated
Business response:
It was a pleasure having you as our guest at Extended Stay America. We are delighted to know our staff was able to make up for the inconvenience you had in your previous room. Your review is appreciated, and we hope to be host you in the future as well. Sincerely, Hotel Management
Seeing popcorn ceiling is a sign of an old place. Water drained slow in the shower. Other little things that can be a quick fix would make this place much better.
Business response:
Sandra, thank you for being our guest. Although your rating suggests you had an overall pleasant stay, we sincerely apologize that our facility and the room you stayed in fell short of your standards. Your feedback with regard to the condition of our property and the maintenance issue will help us improve our future guest experiences moving forward. We hope to have another chance so we can deliver you an exceptional experience. Sincerely, Hotel Management
Helpful staff members, reasonably clean and maintained facilities, good value!
Business response:
Thank you for taking the time to share your comments online regarding your visit to Extended Stay America. It is a delight to know you liked your well-maintained room and that our friendly service made for a memorable experience. On behalf of everyone here, we appreciate you for recognizing our efforts and invite you to for another visit. Sincerely, Hotel Management
We loved all of the features in the room and the location but it was VERY dusty, smelled like cigarettes, and the bedding had stains and hair on it. Wanted to love it, but most likely won’t book again due to cleanliness and unpleasant staff.
Business response:
Jenny, thank you for reviewing your visit. We are pleased to know you liked our location, but we are sorry for the cleanliness issue you encountered. We value your feedback and will work diligently to make sure we are more consistent in our delivery. We hope you consider staying with us again so that we can provide you with a much better stay. Sincerely, Hotel Management
I would stay here again The room was clean. Beds were comfortable. Loved the little kitchenette
Business response:
Thank you for your recent stay. We are thrilled you had an enjoyable experience at Extended Stay America, and we areso happy you found your suite to be spacious, clean, and comfortable. Our housekeeping and maintenance teams work hard to ensure every guest enjoys their stay so that they will be pleased with your feedback. Thank you once more for your review, and we look forward to seeing you again soon! Sincerely, Hotel Management
Just ok..lots of properties around this about the same price with better amenities
Business response:
Thank you for evaluating your stay. Your review indicates we have room for improvement in some areas. We hope you will give us a chance to redeem ourselves the next time you are in this area. Sincerely, Hotel Management
First non smoking room smelled strongly of smoke. Second room was less of a smell but still had smell of smoke. The elevators smelled strongly of smoke as well. Good location, nice friendly staff, and clean room.
Business response:
Thank you for being our guest. We're glad to know our location was ideal for you and that you were pleased with the service provided by our associates. However, we're sorry for the smoke smell you experienced while you were here. Please know we are a non-smoking hotel, but on a rare occasion, a guest does not comply. We appreciate you bringing this to our attention so we can address it right away. We hope this unfortunate situation will not prevent you from staying with us again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orange County - Anaheim Convention Center
How is Extended Stay America - Orange County - Anaheim Convention Center rated?
Extended Stay America - Orange County - Anaheim Convention Center has a 4.3 star rating with 2,152 reviews.
When is Extended Stay America - Orange County - Anaheim Convention Center open?
Extended Stay America - Orange County - Anaheim Convention Center is open now. It will close tomorrow at 12:00 a.m.