This profile has been claimed by the business owner or representative.
Extended Stay America - Orange County - Anaheim Convention Center
- Hotels
- Anaheim, CA
About this business
Extended Stay America Hotel Orange County - Anaheim Convention Center is located at 1742 S Clementine St, Anaheim, CA. This location is in the Disneyland neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
1742 S. Clementine St., Anaheim, CA, 92802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice Good
Business response:
Jesus, thank you for choosing Extended Stay America and for the excellent rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management.
They gave us early check in which was nice, and check in/ check out staff was very friendly. They're very upfront that breakfast is just grab and go muffins or oatmeal and coffee. It's located very close to Disneyland and offers shuttle. The rooms cleanliness wasn't very pleasing. I had stayed here before on a trip before and didn't see a problem, but this time it felt unclean. First walking into the room I noticed large red stains on the carpet. It looked like a crime scene. I asked the front desk about it , and they said i... read more
Business response:
Thank you for being our guest once again. Although you were impressed with our courteous staff and liked our ideal location, we are sorry for the issues you encountered this time. This is not the way we would like our guests to leave with, so your feedback has been discussed with the appropriate team members to ensure this never happens again. Please consider a return visit to our hotel so that we can provide you with a better stay on a future date. Sincerely, Hotel Management
This is a clean and modern facility that is within walking distance to Disneyland. The staff are very friendly and helpful. The fairly spacious units have kitchens with full size refrigerators. Free parking! Many places around Disneyland charge $25 a day for parking. Located next to the Anaheim Garden Walk shopping area. 5 blocks from Disneyland entrance. For what they charge, the value is unbeatable! The neighborhood is also spotlessly clean and safe.
Business response:
Thank you for choosing to stay at Extended Stay America during your visit to our area. We are delighted to hear you had a comfortable stay, and that you liked our friendly staff, convenient location, and the in-room amenities. We are glad you appreciated all that we have to offer, notably the free parking. We look forward to welcoming you back soon. Sincerely, Hotel Management
So close to garden walk very easy to get to restaurants and entertainment
Business response:
Thank you for the excellent review of Extended Stay America. We're glad to know our wonderful location worked well for you and that you had a great time with us. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management
Had a room that smelled like smoke and they immediately switched us to a different room after our request! Very much appreciated
Business response:
It was a pleasure having you as our guest at Extended Stay America. We are delighted to know our staff was able to make up for the inconvenience you had in your previous room. Your review is appreciated, and we hope to be host you in the future as well. Sincerely, Hotel Management
Seeing popcorn ceiling is a sign of an old place. Water drained slow in the shower. Other little things that can be a quick fix would make this place much better.
Business response:
Sandra, thank you for being our guest. Although your rating suggests you had an overall pleasant stay, we sincerely apologize that our facility and the room you stayed in fell short of your standards. Your feedback with regard to the condition of our property and the maintenance issue will help us improve our future guest experiences moving forward. We hope to have another chance so we can deliver you an exceptional experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orange County - Anaheim Convention Center
How is Extended Stay America - Orange County - Anaheim Convention Center rated?
Extended Stay America - Orange County - Anaheim Convention Center has a 4.3 star rating with 2,148 reviews.
When is Extended Stay America - Orange County - Anaheim Convention Center open?
Extended Stay America - Orange County - Anaheim Convention Center is open now. It will close tomorrow at 12:00 a.m.