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Extended Stay America - Orange County - Anaheim Convention Center
- Hotels
- Anaheim, CA
About this business
Extended Stay America Hotel Orange County - Anaheim Convention Center is located at 1742 S Clementine St, Anaheim, CA. This location is in the Disneyland neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
1742 S. Clementine St., Anaheim, CA, 92802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was okay the shower drain didn’t stay open and that was very annoying.
Business response:
Thank you for reviewing your stay with us. We're glad to know overall you had a pleasant time while you were here, but we're sorry for the inconvenience you had in your room. It was our pleasure hosting you, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Meh. Affordable but zero housekeeping during stay.
Business response:
Thank you for being our guest. Although you were happy with our affordable rates, we are sorry for the issue you encountered. Kindly note, to respect the privacy of our guest's housekeeping service is done once a week. We are happy to offer this service to you at a minimal fee. We hope you will return so we can make it up to you. Sincerely, Hotel Management
Excellent experience. My room was very spacious; it was clean which is very important. Only thing I dislike was a little noise from the refrigerator. People at the service desk were really nice too. I loved it.
Business response:
Whitney, thank you for your wonderful words regarding your stay at Extended Stay America. It was a pleasure to read that we exceeded your expectations with our comfortable suites and attentive service by our associates. Thank you again for your feedback, and we hope you will stay with us again in the near future. Sincerely, Hotel Management
All hallways have a strong takeout smell and need to have longer pool hours.
Business response:
Thank you for being our guest. We apologize for the smell issue you encountered during your stay. We work hard to provide a clean and comfortable environment and we are sorry if the odor compromised your experience. We will follow up on your concerns to ensure we are doing everything possible to minimize the impact to our guests. Thank you again for your feedback, and we hope to welcome you back in the future. Sincerely, Hotel Management
Business response:
Elizabeth, thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Overall, everything is good. Staff is very nice and helpful.
Business response:
Thank you for being our guest at Extended Stay America. We are charmed to know you had a nice stay and that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. We look forward to sharing your kind comments with them. We appreciate the review and look forward to having you as our guest again. Sincerely, Hotel Management
Rude staff sours an enjoyable stay. Front desk staff was a bit rude and seemed like she didn't want to be there at all. Her attitude was prevalent amongst the other guests checking in and out. Also, perhaps name tags might help to identify the staff..just a suggestion.
Business response:
Liz, thank you for your valuable feedback about our hotel, as it enables us to pinpoint areas for improvement and better enhance our services. We apologize for the unsatisfactory service you received from our front desk team. Your comments have been shared with our front desk team. We value your feedback and hope you will give us another chance to prove ourselves and show you that we take great pride in providing wonderful service. We look forward to welcoming you back soon! Sincerely, Hotel Management
It was a fantastic stay
Business response:
Kelly, it was a pleasure having you as our guest at Extended Stay America. It's great to know you enjoyed your stay and our facilities & service were to your satisfaction. Please visit us again the next time you are in the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orange County - Anaheim Convention Center
How is Extended Stay America - Orange County - Anaheim Convention Center rated?
Extended Stay America - Orange County - Anaheim Convention Center has a 4.3 star rating with 2,152 reviews.
When is Extended Stay America - Orange County - Anaheim Convention Center open?
Extended Stay America - Orange County - Anaheim Convention Center is open now. It will close tomorrow at 12:00 a.m.