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Extended Stay America - Orange County - Anaheim Convention Center
- Hotels
- Anaheim, CA
About this business
Location details
1742 S. Clementine St., Anaheim, CA, 92802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for being our guest at Extended Stay America. We take great pride in providing comfortable facilities and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We take great pride in providing comfortable facilities and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Really friendly staff who know how to take care of their guests!
Business response:
Thanks for the awesome feedback. Making sure that every guest has an excellent experience is our #1 priority, and everyone on the team appreciates hearing these compliments. It was a pleasure serving you at Extended Stay America, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management
I have to relocate when I check in hotel because they told me the hotel get over book, take about one hour fix the issue
Business response:
We appreciate you taking the time to provide feedback, and we're sorry our hotel was overbooked and unable to accommodate you at our hotel. We offer no excuses for this mix-up, and we apologize for the inconvenience. We understand the frustration and truly hope you will offer us another opportunity to serve you. Sincerely, Hotel Management
The Price is good and the Staff was very friendly and courteous - both check-in, during, and check-out. However ... There was hair on the lid of the toilet tank when we first arrived, and bathroom sink counter didn't seem like it was cleaned very well, I was able to clean it off, but there are stains that will not come off. The Kitchen refrigerator door handle was also dirty, I understand it is difficult to clean sometimes (own) but the cleaner, Comet would probably take off the gray grime - works on my counters, etc. (do no... read more
Business response:
Dear Guest, Thank you for choosing Extended Stay America and taking the time to share your experience with us. We’re delighted to know you found our team friendly and courteous throughout your visit and that you appreciated the value we offer. However, we’re truly sorry for the housekeeping oversights you encountered upon arrival. A clean and welcoming environment is always our priority, and your observations have been shared with our team for review to ensure greater attention to detail. We appreciate your thoughtful feedba... read more
We checked out the next morning and found a different hotel. Place looked sketchy. Night check out person observed folding laundry from dirty floor. Room was horrible, water damaged, smelled bad and kitchenette looked dirty (wont even describe the inside of the fridge) Bed "mattress" was wrapped in plastic and bed frame was a wire and metal rack. Told my daughter we would be checking out 8 hours later and we found another area hotel much better. We have stayed at Extended Stay Hotels in the past and have always been happy bu... read more
Business response:
Dear Guest, We sincerely apologize for the disappointing experience you had with us recently. The condition of the room you observed and the overall atmosphere you described do not reflect the standards we strive to maintain. We understand your concern about safety and comfort, and it’s disheartening to learn that your experience fell so far below your expectations—especially given your past positive stays with us. Please know your feedback has been shared with the appropriate teams for immediate review and corrective action... read more
Diss
Business response:
Dear Guest, We are sorry to see that your experience did not meet your expectations, and we regret any inconvenience you may have encountered. While we are unable to address specific details from your comments, please know that we take all guest feedback seriously and use it to improve our services and overall guest experience. We hope you will consider giving us another opportunity in the future to provide a stay that reflects the quality and comfort we strive to offer. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orange County - Anaheim Convention Center
How is Extended Stay America - Orange County - Anaheim Convention Center rated?
Extended Stay America - Orange County - Anaheim Convention Center has a 3.3 star rating with 3,803 reviews.
When is Extended Stay America - Orange County - Anaheim Convention Center open?
Extended Stay America - Orange County - Anaheim Convention Center is open now. It will close tomorrow at 12:00 a.m.