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Extended Stay America - Orange County - Cypress
- Hotels
- Cypress, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5990 Corporate Ave., Cypress, CA, 90630, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I didn’t realize there was no pool and when the room needed repair, no offer was made to move the guest to another room.
Business response:
Dear Dana, We're pleased you chose to stay with us, though we're sorry to hear that certain aspects of your visit did not meet your expectations. We understand how the situation with your room and the amenities may have impacted your stay. We have shared your comments with our team to help us improve our service. We hope to have the opportunity to welcome you again for a more seamless and enjoyable experience. Sincerely, Hotel Management
Adam the night clerk was very pleasant and informative.
Business response:
Dear Belinda, It is wonderful to hear that Adam made such a positive impression during your stay! We’re proud to have team members who genuinely care about making guests feel at ease. Thank you for sharing your experience with us. We’re thrilled you enjoyed your time here at Extended Stay America and look forward to welcoming you back on your next trip! Sincerely, Hotel Management
Excellent and friendly customer service.
Ok! A little rundown. Things should be upgraded. Overall comfortable stay & quite. However, i would not pay to stay again.
Business response:
Dear Guest, Thank you for taking the time to share your thoughts. We are pleased to know you found the stay reasonably comfortable, though we truly regret that the overall impression fell short. Your comments regarding the condition of the property are taken seriously, and we are working diligently to improve where it’s needed most. We apologize for any disappointment and hope you might reconsider revisiting us to experience the progress we’re making. Your feedback is greatly appreciated. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orange County - Cypress
How is Extended Stay America - Orange County - Cypress rated?
Extended Stay America - Orange County - Cypress has a 4.2 star rating with 1,373 reviews.
When is Extended Stay America - Orange County - Cypress open?
Extended Stay America - Orange County - Cypress is open now. It will close tomorrow at 12:00 a.m.