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Extended Stay America - Orange County - Cypress
- Hotels
- Cypress, CA
About this business
Location details
5990 Corporate Ave., Cypress, CA, 90630, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Always Good
Business response:
Dear Guest, Thank you for staying with us again! It is always a pleasure to be your home away from home whenever you visit the city. We are pleased to hear that we consistently exceed your expectations. Your comments will be shared with our staff, and they will be pleased to be recognized for their dedication. Thanks again for your feedback, and we look forward to welcoming you to Extended Stay America for many more visits. Sincerely, Hotel Management
clean
Ok
Business response:
Dear Ralph, Thank you for being our guest and for the perfect rating. We’re delighted to know your experience met expectations, and we look forward to welcoming you back to Extended Stay America for another pleasant stay. Sincerely, Hotel Management
Great
Business response:
Dear Ralph, Thank you for taking the time to review your stay with us. We value every guest’s feedback, and it is a delight to know you enjoyed all that we have to offer. It was a pleasure having you as our guest, and we look forward to seeing you again soon at Extended Stay America. Sincerely, Hotel Management
A Plus
Jen was very pleasant and Jacob was helpful as well. I was a little miffed that breakfast consisted of coffee, hot chocolate packets and blueberry muffins for 5 of my 7 days. Although we got notice of water possibly being shut off for repairs, that wasn't an issue for us but our sink was clogged when we left. The room was clean and we didn't require housekeeping which was nice. I would return again.
Business response:
Dear Pamela, Thank you for reviewing your recent experience with us. We’re delighted to hear that Jen and Jacob made a positive impression and that you found your room clean and comfortable throughout your stay. We also appreciate your feedback regarding the breakfast selection and maintenance concerns, as such insights help us identify areas for improvement, and we will address them with the appropriate teams. It’s heartening to know you’d consider returning, and we look forward to welcoming you back for an even better stay... read more
There was roaches. I killed about 5 roaches during my 3 night stay.
Business response:
Dear Guest, We sincerely apologize for the concerns you encountered during your stay. The comfort and well-being of our guests are extremely important to us, and we regret that your experience did not reflect the clean and comfortable accommodations we strive to maintain. Your comments regarding the room’s condition have been carefully noted and will be reviewed with the appropriate teams to ensure the matter is addressed thoroughly. We truly value your feedback, as it helps us uphold a better experience for our guests. Than... read more
Frequently asked questions about Extended Stay America - Orange County - Cypress
How is Extended Stay America - Orange County - Cypress rated?
Extended Stay America - Orange County - Cypress has a 3.4 star rating with 2,268 reviews.
When is Extended Stay America - Orange County - Cypress open?
Extended Stay America - Orange County - Cypress is open now. It will close tomorrow at 12:00 a.m.