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Extended Stay America - Orange County - Cypress
- Hotels
- Cypress, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5990 Corporate Ave., Cypress, CA, 90630, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Disappointed! We've started in extended stay properties many times and this time: 1) The bed wasn't the same as in the past, very uncomfortable. 2) I was up at 6:15 to get the advertised breakfast but there wasn't anything but one bag of oatmeal.
Business response:
Dear Guest,Thank you for your feedback and for choosing to stay with us. We are glad to hear you have stayed at other extended stay properties in the past and sincerely apologize that your recent experience didn't meet your expectations. We regret that the bed was not as comfortable as you'd hoped and that the breakfast offering did not align with your expectations. We appreciate your comments and will use them to improve future guest experiences. We hope you'll consider staying with us again for a more satisfactory visit.Si... read more
Pleasant receptionist. Great stay. Nicely affordable.
Staff was great
Business response:
Dear Joseph, Thank you for your feedback. We are pleased to hear that you had a positive experience with our staff, as providing excellent service is a top priority. We appreciate your rating and any additional insights you may have regarding your stay. Your feedback helps us identify areas for improvement, and we hope to have the opportunity to welcome you back for an even better experience in the future. Sincerely, Hotel Management
Friendliest staff! I choose this location because of its value and their kitchenettes. I needed a place where I could have my disabled mother over to visit and eat. The quality of the rooms were inconsistent. I had to change rooms multiple times and each room had issues whether it was a lumpy bed, non working stove, mold, or windows that didn't open (even though it was required to open while cooking). The staff was amazing! They were friendly, accommodating, helpful and always welcoming, from the check-in staff to the mainte... read more
It was good staying, very comfortable nice and quiet. Everything was okay
Business response:
Dear Elena,Thank you for your feedback! We are glad you had a comfortable and quiet stay at Extended Stay America. It's always our goal to provide a relaxing environment, and we appreciate your kind words. We look forward to welcoming you again!Sincerely,Hotel Management
Great accommodating staff. The staff was very friendly and accommodating. I had to change rooms due to a disability and they found a room albeit needed the stove repaired and the bed was very broken down. The stove was repaired quickly and the staff tried to remedy the bed but in the end a room switch was needed. All staff was friendly and would say hello in passing.
Frequently asked questions about Extended Stay America - Orange County - Cypress
How is Extended Stay America - Orange County - Cypress rated?
Extended Stay America - Orange County - Cypress has a 4.2 star rating with 1,368 reviews.
When is Extended Stay America - Orange County - Cypress open?
Extended Stay America - Orange County - Cypress is open now. It will close tomorrow at 12:00 a.m.