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Extended Stay America - Orange County - Cypress
- Hotels
- Cypress, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5990 Corporate Ave., Cypress, CA, 90630, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Area had a weird smell. Upon arriving to the room we attempted to shower but saw multiple bugs inside the shower area.
Business response:
Dear SAODARA, Thank you for bringing this to our attention. We sincerely apologize for the unpleasant odor and the issue with bugs in the shower. This is not the experience we strive to provide. Your feedback is valuable, and we are taking immediate steps to address these concerns and improve our cleanliness standards. We appreciate your input and hope you will consider staying with us again in the future. Sincerely,Hotel Management
Really nothing to dislike
The rooms aren’t worth the price The bathtub was filthy, could smell cigarette smoke coming through the vents. The bathroom sink faucet kept coming off. The sheets were clean and so were the towels but the towels had stains. The only positive that I experienced was the front desk staff who checked me in.
Business response:
Dear Guest, We are pleased that our front desk staff provided excellent service. However, we sincerely apologize for the issues you encountered during your stay. The cleanliness and maintenance concerns you mentioned are unacceptable, and we are addressing these with our housekeeping and maintenance teams to prevent future occurrences. Thank you for your feedback, as it helps us improve the experience for all our guests. We hope to make a much better impression on a future stay.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Orange County - Cypress
How is Extended Stay America - Orange County - Cypress rated?
Extended Stay America - Orange County - Cypress has a 4.2 star rating with 1,368 reviews.
When is Extended Stay America - Orange County - Cypress open?
Extended Stay America - Orange County - Cypress is open now. It will close tomorrow at 12:00 a.m.