This profile has been claimed by the business owner or representative.
Extended Stay America - Orange County - Cypress
- Hotels
- Cypress, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5990 Corporate Ave., Cypress, CA, 90630, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The hotel is clean and well equipped. The staff is courteous and helpful. The only bad experience I had was concerning the mattress, which I think is pretty old, as there is unevenness in the firmness of the mattress. There are some parts that are soft and some that are firm. I had to turn over several times to find a good spot for my back. So I had trouble sleeping.
Business response:
Nancy, thanks for being our guest at Extended Stay America. We are glad to read you liked our well-kept property and the service provided by our staff. Your value your feedback in regard to the bedding and will be shared with our team so that corrective measure can be taken. We hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management
Non smoking room but had faint odor of smoke
Business response:
Kelly, thank you for choosing our hotel for your stay. We are sorry for the inconvenience you experienced due to the smoke smell in the area. We have strict policies where we prohibit smoking in some areas, so we appreciate you bringing this to our attention so we can address it appropriately. We hope to welcome you once again to our hotel. Sincerely, Hotel Management
Great Location, friendly staff and clean room. However, the bed was very lumpy and noisy when I rolled over. I woke with a back pain.
Business response:
Thank you for taking the time to share about your stay at Extended Stay America. We are thrilled to know you loved our courteous associates and that our great location was perfect for your needs. We look forward to welcoming you again the next time you visit our city. Sincerely, Hotel Management
Business response:
Thanks for sharing your wonderful rating about your experience at the Extended Stay America. We are happy to see your stay with us was perfect in all the ways and hope we have the pleasure of hosting you again soon. Sincerely, Hotel Management
Business response:
Thanks for sharing your wonderful rating about your experience at the Extended Stay America. We are happy to see your stay with us was perfect in all the ways and hope we have the pleasure of hosting you again soon. Sincerely, Hotel Management
Business response:
Scott, we appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Business response:
Crystal, thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Great stay! Our stay was great! We had a very large comfortable room. Room was very clean and hotel was very quiet. It was great !
Business response:
Karina, thank you for sharing your experience with us! We are so pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our comfortable suites. We look forward to welcoming you back soon! Sincerely, Hotel Management
It was alright I enjoy the stay I didn't like the air conditioner it wasn't that cold and it was kinda hard to sleep the toilet wasn't flushing a few times and the TV cable some channels were kinda not working it was hard to see the movie but everything else was good the service was great they were friendly and very helpful I would come back because the deals are amazing
Business response:
Thank you for being our guest. We are pleased to know you were impressed with the service delivered by our associates and had a pleasant time with us. However, we are sorry for the issues you experienced. We have made a note of your feedback and have shared it with the concerned team. Thanks again, and we look forward to seeing you back soon so that we can provide you with an even better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orange County - Cypress
How is Extended Stay America - Orange County - Cypress rated?
Extended Stay America - Orange County - Cypress has a 4.2 star rating with 1,316 reviews.
When is Extended Stay America - Orange County - Cypress open?
Extended Stay America - Orange County - Cypress is open now. It will close tomorrow at 12:00 a.m.