Extended Stay America - Orange County - Cypress

Business response:

Maria, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met all your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management 

Business response:

Thank you for the fantastic review of Extended Stay America. We're thrilled to know our location close to several restaurants was convenient for you and that you loved our well-kept property. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management 

Business response:

Jeka, we are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management 

Business response:

It was a pleasure reading your review of Extended Stay America. We are delighted to read you liked our well-kept property and our facilities were up to your satisfaction. We appreciate your business and hope to have the opportunity to welcome you back soon. Sincerely, Hotel Management 

Business response:

Thank you for reviewing your experience at our hotel. Although you had an overall comfortable stay, we are sorry to know our grab-and-go breakfast offerings weren’t to your satisfaction. Your concern regarding our breakfast will be discussed with our Brand Leaders when updating our selections moving forward. We hope you’ll choose us again on your next trip to our area. Sincerely, Hotel Management 

Business response:

Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America and for the wonderful feedback. We are glad to see you enjoyed the great service delivered by our staff and that you loved your well-equipped accommodations. Thank you again for your business, we appreciate you. Sincerely, Hotel Management 

Business response:

Our thanks for taking the time to review your stay with us. We are pleased to see you had a pleasant time with us, but we are sorry for the odor issue you encountered. We appreciate your feedback and hope to see you back at Extended Stay America. Sincerely, Hotel Management 

Business response:

Thank you for rating your stay with us. Our goal is to provide an enjoyable experience for all our guests, and we apologize for letting you down. We hope you will consider giving us another opportunity to provide you with the outstanding service you should have had this time. Sincerely, Hotel Management