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Extended Stay America - Orange County - Cypress
- Hotels
- Cypress, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5990 Corporate Ave., Cypress, CA, 90630, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business Room is clean. Location seems safe. Great for business trip
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your feedback and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
Reasonable price and nice staff. Good coffee service as breakfast and comfortable beds. I was good here.
Business response:
Sookyung, thank you for your kind words about Extended Stay America. It's our mission to provide superior customer service, and we take great pride in serving your needs. We're pleased that your experience was positive and that you found us to be a great value. We would be delighted to accommodate you again in the near future. Sincerely, Hotel Management
Vietnam Veteran service dog Was accidentally charged for a staying with a pet but once they knew it was a “service dog” the fee was dropped... now that’s how u treat a Vietnam Veteran and his service dog! Thank u for a great stay!
Business response:
Thanks for choosing Extended Stay America for your stay. Making sure that every guest has an excellent experience is our #1 priority, and everyone on the team appreciates hearing these compliments. It was a pleasure serving you, and we look forward to hosting you again soon. Sincerely, Hotel Management
Insert title here Very happy that smoking rooms were available. Rooms are well insulated no noise from other rooms. Front desk staff was super nice and friendly
Business response:
Thank you for choosing Extended Stay America and for your fantastic review. We are so happy you loved your comfortable room and our excellent service offered by our front desk staff. We hope to welcome you back soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. Our highest priority is to make sure every guest has a relaxing experience and comfortable accommodations, so we are glad we accomplished this while you were here. We hope to have the honor of hosting you again soon. Sincerely, Hotel Management
Business response:
Many thanks for posting your gracious rating about the Extended Stay America. Impressing our guests is our top priority, so we are glad that you were left with a good impression. It was great to have you here, and we hope to see you again soon. Sincerely, Hotel Management
Not good The front desk girl gave me such a bad attitude, she gave me such a snobby vibe when all I did was compliment her attire. She asked about my address which I thought was irrelevant. I will never stay here again. Wrong person to be at the front, consider hiring someone more charasmatic. I could tell she it was me who she didn’t like or want to service. Never had more trouble checking in didn’t even want to go down and check out didn’t want to get bad customer service again. First and last time.
Business response:
We are sorry for the difficulties you experienced at our front desk and for the behavior of our employee. We have shared your remarks with our team in an effort to prevent anything like this from happening again. We assure you that the scenario you described does not reflect our standards. Counting on your kind generosity to accept our apology, we hope you will afford us an opportunity to redeem ourselves in the future. Sincerely, Hotel Management
Would not go bakc We called twice for extra blankets and pillows they said "ok" both times and never showed up or asked us to come to the front door to pick them up.
Business response:
Roderick, thank you for the feedback. We are sorry for the service issue you had while here and regret if any inconvenience caused. Your feedback has been shared with the appropriate staff, and we are taking immediate steps to ensure our team is fully equipped to be more responsive. It was a pleasure hosting you, and we hope to have a second chance of welcoming you again for a much better experience. Sincerely, Hotel Management
Business response:
Dennis, wow - thanks for the five-star review of Extended Stay America We are thrilled to see you had stay and enjoyed everything we offer. On behalf of everyone here, we invite you to stay with us again the next time you visit when in the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orange County - Cypress
How is Extended Stay America - Orange County - Cypress rated?
Extended Stay America - Orange County - Cypress has a 4.2 star rating with 1,350 reviews.
When is Extended Stay America - Orange County - Cypress open?
Extended Stay America - Orange County - Cypress is open now. It will close tomorrow at 12:00 a.m.