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Extended Stay America - Orange County - Cypress
- Hotels
- Cypress, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5990 Corporate Ave., Cypress, CA, 90630, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I don't feel safe when I see a homeless guy sitting at the back door. Also, they don't clean the room until you check out and you have to pay extra for cleaning. Then, at 2 a.m., I heard the alarm ringing in the hallway for two hours without anyone turning it off.
Business response:
Dear THANH, Thank you for staying with us and posting a review. We always aim to provide an exceptional experience and exceed our guests' expectations on every visit. However, we apologize for not doing so in your outlined areas. We are sorry these issues left you with an unpleasant impression of our property. We will follow up on your concerns to ensure we are well-poised to serve better in the future, and we hope you will accept our apologies.Sincerely,Hotel Management
A little outdated, could definitely use a face lift on the rooms, staff was super chill and helpful, cops patrol fairly often which gave me a little sense of security as far as my car being safe..All and All it was definitely a decent spot and if you have a doggo it’s even better
Was what it was supposed to be. Staff was great.
Business response:
Dear John, Thank you for posting such kind comments about our hotel, especially about our staff. We make every effort to provide service above and beyond your expectations, so we are pleased to see that you loved everything about your stay. We look forward to sharing your comments with our team. Thank you for choosing Extended Stay America. We hope to welcome you again soon.Sincerely, Hotel Management
nice
This was our first time with this brand. Very impressed. Ana, Luz and Mira were all amazingly welcoming. This will become a regular location for us.
Business response:
Dear Lyanne, Thank you for the positive review and for taking the time to recognize our hotel. We are delighted to know how much you enjoyed the exceptional service by our staff particularly Ana, Luz and Mira. Thank you for being our guest. We look forward to welcoming you back to Extended Stay America.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Orange County - Cypress
How is Extended Stay America - Orange County - Cypress rated?
Extended Stay America - Orange County - Cypress has a 4.2 star rating with 1,350 reviews.
When is Extended Stay America - Orange County - Cypress open?
Extended Stay America - Orange County - Cypress is open now. It will close tomorrow at 12:00 a.m.