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Extended Stay America - Orange County - Cypress
- Hotels
- Cypress, CA
About this business
Location details
5990 Corporate Ave., Cypress, CA, 90630, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Excellent customer service I Would like to say the customer service Is what makes my stays there more pleasurable. From the first visit to the present; Jacob set the stage for me to be an ongoing Guest. He is ALWAYS patient, kind and accommodating. Jen and Mona are very helpful even when the place is very busy, they will make the time and not forget about you; helping as soon as they can, in a timely manner. Last but not least, the General Manager Mr Angel, who not only over sees his staff but will also be quick to assist yo... read more
Business response:
Dear Lorenzo, Thank you for your wonderful feedback! We are thrilled to hear that Jacob, Jen, Mona, and Mr. Angel made your stay so enjoyable. Our team strives to provide exceptional service, and it's rewarding to know their efforts are appreciated. While we may not be a five-star hotel, we aim to offer a five-star experience through our dedicated staff. We look forward to welcoming you back to Extended Stay America for another relaxing stay soon!Sincerely,Hotel Management
Very nice place to stay. We booked for 4 nights and decided to stay another night. Mona at the front desk was always a great help and very cheerful, extremely professional.
Good
Business response:
Dear Omar, Thank you for your feedback. We’re pleased to hear that you had a good experience during your stay. Your satisfaction is important to us, and we strive to maintain high standards to ensure all our guests have a positive experience. We look forward to welcoming you back to Extended Stay America in the future and providing you with another great stay. Sincerely,Hotel Management
EASY TO FIND AND MOVE ABOUT. ROOMS ARE CLEAN AND VARIOUS WAYS TO ACCESS. SOUND PROOFING IS PHENOMENAL .
Jake at the front desk
Staff was wonderful. Hotel was pleasant. The trashy people living out of there cars in The parking lot was disgusting and completely unsafe. I would never leave that hotel after dark.
Business response:
Dear Michael, Thank you for your feedback. We’re pleased to hear that you found our staff wonderful and the hotel pleasant. We take the safety and security of our guests very seriously and will address the concerns you raised about the parking lot. Your comments are important to us, and we will work to ensure a safer and more comfortable environment. We appreciate your input and hope to have the opportunity to provide a better experience at Extended Stay America during your next stay.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Orange County - Cypress
How is Extended Stay America - Orange County - Cypress rated?
Extended Stay America - Orange County - Cypress has a 3.4 star rating with 2,288 reviews.
When is Extended Stay America - Orange County - Cypress open?
Extended Stay America - Orange County - Cypress is open now. It will close tomorrow at 12:00 a.m.