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Extended Stay America - Orange County - Huntington Beach
- Hotels
- Huntington Beach, CA
About this business
Location details
5050 Skylab West Cir., Huntington Beach, CA, 92647, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very friendly staff! Dated and not very clean...
Business response:
Dear Guest, it's lovely to read your positive review of your recent stay at Extended Stay America. Our goal is to provide our guests exceptional service, so we are thrilled we succeeded in doing so during your stay. Also, we have noted your feedback and have shared it with the housekeeping team for review and action. Thank you for being our guest, and we look forward to your next stay! Sincerely, Hotel Management
The Best Hotel when we got there the front desk was super sweet. our room was ready to go and it was very clean we only stayed for 1 night but it was such a good nite we had our 2 year old daughter so we are very greateful the room was very clean and pretty . we will defenetly stay here again and again
We didn’t spend too much time in the room, but it was clean and the bed was comfy. The check in clerk was very nice and it was very affordable.
Business response:
Dear Karen, we are delighted you chose to stay with us at Extended Stay America. We appreciate your wonderful comments and are happy to read you enjoyed your stay with us. Our staff works hard to exceed our guests' expectations and ensure they have a relaxing experience in comfortable, clean accommodations. Reviews like yours make it all worthwhile. Thank you for being our guest, and we hope you will revisit us the next time you are in the city. Sincerely, Hotel Management
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The hallway outside my room smelled very strange. A hoarder appeared to be living in a nearby room.
Business response:
Dear Gregory, we apologize for the concerns you experienced during your stay. We work hard to provide a clean and comfortable environment; therefore, we regret that this issue compromised your experience. We will follow up on your concerns to ensure we are well poised to serve you better during your next stay. Thank you again for your candid feedback. Sincerely, Hotel Management
Sticky floors galore This is not a hotel. There is a large population of people living full time in the building. It’s odd. No housewares in the room due to covid? I had to request them and go to the front desk to retrieve them. There is a towel exchange where you bring your towel to the front desk and they replace them. Then after 7 days and after requesting no housekeeping, they enter my room and “cleaned” it. What happened to covid? Well they touched every single thing of mine but failed to clean the sticky floors or do t... read more
Business response:
Stanton, thank you for taking the time to comment about your recent visit. We apologize for the housekeeping issues you experienced and that our associates were not attentive in addressing your specific concerns. We have shared your comments with the team to identify where we fell short so the problems can be corrected. Thank you again for bringing this to our attention. We hope you will change your mind and give us another opportunity to provide you with the excellent hospitality for which we are known. Sincerely, Hotel Man... read more
Frequently asked questions about Extended Stay America - Orange County - Huntington Beach
How is Extended Stay America - Orange County - Huntington Beach rated?
Extended Stay America - Orange County - Huntington Beach has a 4.2 star rating with 1,257 reviews.
When is Extended Stay America - Orange County - Huntington Beach open?
Extended Stay America - Orange County - Huntington Beach is open now. It will close tomorrow at 12:00 a.m.