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Extended Stay America - Orange County - Huntington Beach
- Hotels
- Huntington Beach, CA
About this business
Location details
5050 Skylab West Cir., Huntington Beach, CA, 92647, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Furniture was broken/falling apart. Out dated, you could tell there hasn’t been a rag of lysol throughout this property in awhile.
Business response:
Dear Rachel, Thank you for choosing us. We regret we did not meet your expectations and that you felt our rooms needed updating. We are grateful for the feedback, and we will share these notes with the appropriate individuals for the future modernization of our hotel. Meanwhile, our maintenance and housekeeping team will keep the areas clean and up-to-date for the guest. Please allow us to regain your trust by revisiting us whenever you are in our city again. Sincerely,Hotel Management
Great place
Not what I expected Was not worth what we paid. Toilet wasn't cleaned, finger marks were everywhere, sheets smelled and the decor was outdated.
Business response:
Dear Veronica, On behalf of our team, we appreciate you staying with us and providing a review. Our team is committed to providing clean, comfortable, and well-maintained suites for our guests, and we apologize this was not the case during your stay. Please know your feedback has been shared with the entire team to ensure a review of our processes. Thank you for your feedback, and we would appreciate the opportunity to welcome you back soon.Sincerely,Hotel Management
The staff was extremely nice. Unfortunately the rooms are dated and the refrigerator ran all night really loud. We live local and only needed it for shower and toilet. Would stay only if an emergency.
Business response:
Dear Corrin, Thank you for sharing your experience at our hotel. While we strive to keep updated facilities, we appreciate you letting us know where we need additional attention. Our Engineering team will address your concerns immediately as we strive to keep the facilities in good working order. We hope you will come by in the future to see our progress.Sincerely,Hotel Management
Sufficient room, nice layout for one individual. Access to cooking utensils. Appliances worked fine. Furniture a bit dinged up.
Property is clean and updated. Breakfast is just muffins and coffee , could be a little more for the price of the rooms. Overall the staff is friendly and knowledgeable.
Business response:
Dear Thomas, thank you for selecting Extended Stay America and taking the time to write a review. We are glad you enjoyed most of your stay and found our staff friendly. However, we are sorry if our complimentary grab-and-go breakfast offerings did not meet your satisfaction. Your concern will be shared with the appropriate individuals in our organization so that they know our guests' desires regarding breakfast choices. Thank you again for sharing, and we hope to see you soon. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Orange County - Huntington Beach
How is Extended Stay America - Orange County - Huntington Beach rated?
Extended Stay America - Orange County - Huntington Beach has a 4.2 star rating with 1,325 reviews.
When is Extended Stay America - Orange County - Huntington Beach open?
Extended Stay America - Orange County - Huntington Beach is open now. It will close tomorrow at 12:00 a.m.