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Extended Stay America - Orange County - Huntington Beach
- Hotels
- Huntington Beach, CA
About this business
Location details
5050 Skylab West Cir., Huntington Beach, CA, 92647, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Rooms were clean, quiet and thankfully did not smell smoky.
Business response:
Thank you for choosing Extended Stay America. We are glad you had a comfortable stay and that you loved our clean hotel. We value your business and look forward to your next visit. Sincerely, Hotel Management
Reservation error Customer service was great at 1st she said there wasn't a room when I reserved and she was gonna have to call find another hotel but she ended up finding a room same hotel at 1st I was mad wondering why would hotels.com say there was a reservation .
Business response:
Sharon, thank you for choosing Extended Stay America. Although you had an issue at the time of arrival, we are glad to know our staff resolved it to your satisfaction. We will be sure to share your compliments with the associate you mentioned. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
We hope you were pleased with most of our services, but we apologize if your stay was not perfect. We encourage you to try us again as we are confident you will have a better experience. Sincerely, Hotel Management
Room was just ok... need new sheets dingy white
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your positive rating and are glad to know you had a pleasant stay with us. However, we regret any inconvenience you had. Your feedback has been discussed with our housekeeping team, and we have asked them to be more diligent going forward. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Victor, we are pleased your stay was enjoyable, and we want to thank you for your nice rating. All of us at Extended Stay America look forward to your next visit. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased if overall you enjoyed your stay. It would be an honor to have another opportunity to welcome you back for a perfect visit. Sincerely, Hotel Management
Business response:
Mark, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
We have stayed at this property before and had good rooms. This last stay someone had been smoking in the room we got. The mattress was worn in the middle and my husband and I both ended up in the middle on top of each other. I will use the Extended Stay again but will ask to check the room before accepting it in the future
Business response:
We appreciate your loyalty to our hotel. While it is good to read you have been enjoying your stay before, we are sorry to let you down by not providing clean and comfortable accommodations. Your comments have been shared with our team, and we will address the concerns you outlined. We regret the inconvenience caused to you and your wife, and we look forward to having another opportunity to welcome you back for a flawless experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orange County - Huntington Beach
How is Extended Stay America - Orange County - Huntington Beach rated?
Extended Stay America - Orange County - Huntington Beach has a 4.2 star rating with 1,325 reviews.
When is Extended Stay America - Orange County - Huntington Beach open?
Extended Stay America - Orange County - Huntington Beach is open now. It will close tomorrow at 12:00 a.m.