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Extended Stay America - Orange County - Huntington Beach
- Hotels
- Huntington Beach, CA
About this business
Location details
5050 Skylab West Cir., Huntington Beach, CA, 92647, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The property is in kind of a remote area and the Parking Lot is Very dark and not well lit, was worried about my automobile and saw 3 Coyotes walking around the lot. The guy who checked us in was good and helpful and immediately moved our room when we noticed there was a leak in the room somewhere. The lady working at the counter in the morning was not to be found, she emerged eating I guess her breakfast BUT all the coffee pots were empty and there "so called" continental breakfast is a bit of a joke, oatmeal, granola bars ... read more
Business response:
Thank for being our guest. We truly apologize for the many difficulties you faced during your stay with us. We are sorry for the issue you encountered with the air conditioning unit in your suite. We have addressed this issue with our engineering staff to service this immediately. We also regret the disappointment you had with our grab-and-go breakfast and front desk service. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations. Sincerely, Hotel ... read more
The first room we got smelled of smoke, we had to be relocated to a different room. The second one didn’t smell, but was very noisy. We heard the water running all night from the kitchen. There was a spider in the bathroom. And people smoking by the doors outside.
Business response:
Lorraine, it was disappointing to know you did not have an excellent stay. We sincerely apologize for the inconvenience you encountered in your rooms while you were here and the impact it had on your visit. What you experienced is not acceptable by any standards. Thus, your feedback is discussed with the heads of our housekeeping and maintenance teams in an effort to improve the efficiency of our service levels moving ahead. Please consider giving us a chance to regain your confidence in our hotel. Sincerely, Hotel Managemen... read more
This hotel has very convenient location for my agenda, but in general this hotel is disappointment. Its definitely overpriced.
Business response:
Thank you for being our guest. Although you found our location ideal for your needs, we are sorry you felt we did not merit the rate you paid and regret the inconvenience it caused. We urge you to choose us again as we are confident your next stay will be a much better one. Sincerely, Hotel Management
My stay was great, loved that the room was and smelled clean.
Business response:
Thank you for the fantastic feedback about your stay at Extended Stay America. We are delighted to know you had a great stay and that you were impressed with the cleanliness of our accommodations. We appreciate the outstanding review and look forward to your future visit. Sincerely, Hotel Management
It was just what I expected. I have had many clients stay here over the years because of business or waiting for their new home to be available to move into. Very satisfied.
Business response:
Nancy, thank you for being our guest at Extended Stay America. We are glad just like your clients you too had a great stay with us. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Ok stay Room was to have kitchen utensils and the front desk girls said they were out of toaster, coffee maker, forks, knives, Pot lid, colander. I had booked a room at this facility because I needed utensils to cook as I was in a strict diet. I’m a daily coffee drinker so it was an inconvenience not having one in the room as well as had to use the one spoon that was given to us to cook with and eat my meals with same one spoon. So mattress was hard but room was clean and all else was ok.
Business response:
Priscilla, thank you for being our guest. We are sorry we were unable to provide you with the kitchen amenities and regret the inconvenience caused. We understand the importance of the kitchenware while having an extended stay, and we will discuss this with the leadership team so that we can make our future guests’ stay a comfortable one. On a positive note, we are pleased you liked the cleanliness of your room. Thanks again for the feedback, and we hope to welcome you back in the future. Sincerely, Hotel Management
The room was clean and comfortable but very old and outdated. Stained curtains and beat up furniture. This place needs an overhaul.
Business response:
Thank you for your review. Although you found your suite refreshing and comfortable, we are sorry it did not meet your expectations. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future updates. We hope to have another opportunity to welcome you back soon for a better experience. Sincerely, Hotel Management
Clean, quiet and very middle-of-the-road hotel An older, recently renovated property with the bare minimums all around. Clean and quiet are its main features. Comfortable bed. Nothing extra; just the basics.
Business response:
Robert, thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are happy that overall you enjoyed your stay at our hotel. We are also glad you liked your comfortable bed. Your feedback is appreciated, and we hope to host you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orange County - Huntington Beach
How is Extended Stay America - Orange County - Huntington Beach rated?
Extended Stay America - Orange County - Huntington Beach has a 4.2 star rating with 1,257 reviews.
When is Extended Stay America - Orange County - Huntington Beach open?
Extended Stay America - Orange County - Huntington Beach is open now. It will close tomorrow at 12:00 a.m.