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Extended Stay America - Orange County - Huntington Beach
- Hotels
- Huntington Beach, CA
About this business
Location details
5050 Skylab West Cir., Huntington Beach, CA, 92647, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Need to work on service Spent day at beach then checked in at 6pm. Receptionist was very rude seemed to be annoyed that we were checking in. Was not polite did not smile. I am hearing impaired so when I couldn't understand her she responded in a frustrated tone. My family and I were too tired and just wanted to get to the room so we didn't complain at first. Told the friendly receptionist in the morning of my issue and she waived my wifi fee. Rooms were great and clean. Service was 50/50
Business response:
Anthony, thank you for your sharing your experience regarding your stay at Extended Stay America - Orange County - Huntington Beach. We are happy your stay with us was good, but I am sorry for one of our associates not very welcoming to you. I truly regret the inconvenience caused and have shared your review with my team to ensure this does not happen again. It was a pleasure having you here, and we hope to have the opportunity to welcome you and you family again soon. Sincerely, General Manager
Convenient location. I am handicapped and use a cane. At check-in I was informed my room was on the third floor, this in itself was not a problem, but my room was the last room at the end of the hall and there was only one elevator. This became very difficult as our stay was for four days. The hotel staff (Rosa) was very kind and helpful. The room was adequate for my needs and clean.
Business response:
Lyn, thank you for selecting Extended Stay America - Orange County - Huntington Beach for your visit and for sharing your comments. We are glad that you liked your well-appointed room, our convenient location and the service provided by our associates. I will be sure to share you kind words with them, especially with Rosa. However, we are sorry if any inconvenience was caused while you were here. We hope you will visit us again the next time you are in the area. Sincerely, General Manager
Business response:
Thank you for choosing our hotel and for your rating. We want all of our guests to enjoy their stay, so we apologize if any inconveniences were experienced. It was our pleasure hosting you, and we hope to have another opportunity to serve you better in the future. Sincerely, General Manager
Nice location. Close to my sons house. The hotel was close to my sons house and was an easy drive back and forth. Very easy to find. It served my purpose and was reasonably priced. Enjoyed the stay.
Business response:
Thank you for being our guest at Extended Stay America - Orange County - Huntington Beach. We are delighted to know you enjoyed your time with us and that our location was ideal for your visit. It was a pleasure hosting you, and we look forward to welcoming you back soon! Sincerely, General Manager
Business response:
We appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America - Orange County - Huntington Beach. Sincerely, General Manager
Business response:
Tyler, we appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America - Orange County - Huntington Beach Sincerely, General Manager
cool its ok
Business response:
Saravanan, many thanks for taking the time to post your rating online. Impressing our guests is our top priority, so we are glad that you were left with a good impression. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America - Orange County - Huntington Beach. Sincerely, General Manager
Nice hotel for the price with friendly staff
Business response:
Garrett, thanks for posting a review so future travelers can read about your pleasant experience here at Extended Stay America - Orange County - Huntington Beach. It is great to read that you were impressed with our friendly associates and affordable rates. It was our pleasure serving you, and we hope to see you again soon. Sincerely, General Manager
close to the beach no coffee in the room. bed ok , coffee in the lobby. i will stay at a different hotel next time.
Business response:
Elle, it was a pleasure to have you as our guest. We are glad to read you liked our location but we are sorry for not meeting all of your expectations. We appreciate your suggestion and have taken a note of it. We hope other positive aspects of your stay will bring you back. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Orange County - Huntington Beach
How is Extended Stay America - Orange County - Huntington Beach rated?
Extended Stay America - Orange County - Huntington Beach has a 4.2 star rating with 1,325 reviews.
When is Extended Stay America - Orange County - Huntington Beach open?
Extended Stay America - Orange County - Huntington Beach is open now. It will close tomorrow at 12:00 a.m.