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Extended Stay America - Orange County - Irvine Spectrum
- Other
- Irvine, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
30 Technology Dr., Irvine, CA, 92618, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Cool place Worked out cool
Business response:
Thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Continental breakfast?!? Granola bars and mini-muffins?! Something crawled behind the TV, air conditioning didn’t work well. It took 10 mins before the front desk came to check us in.
Business response:
Tessa, it was disheartening to read that we did not live up to our usual standards, and we are truly sorry your stay was less than satisfactory. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service that we typically provide. Sincerely, Hotel Management
Inadequate staffing Gen at the front desk was very helpful and very patient. She is a definately a star! Problem was there was only one person working at the entire hotel so it was impossible for her to complete services other than the front desk as there was a constant line of people. There were not enough clean towels and she didnt have time to run a load until late in the evening when her shift was relieved. Coffee wasn't able to be made for several hours for another customer. Hotel should think about staffing more people... read more
Business response:
Thank you for being our guest. Although you found hospitality displayed by Gen, we are sorry for the issues you encountered. Your feedback will be shared with the appropriate team members to improve our service going forward. We hope the otherwise positive aspects of your visit will bring you back to us for a much better experience. Sincerely, Hotel Management
Loved the location. Super convenient to walk over to the 5 point amphitheater.
Business response:
We are glad to know how much you enjoyed your stay at Extended Stay America. It is good to read our ideal location was perfect for your needs. Thanks for the wonderful feedback, and we look forward to your next visit. Sincerely, Hotel Management
Close to amphitheater, but a bit dirty. Housekeeping could definitely improve. I found sticky spills on the counters and the floors left our white socks black. The deadbolt was missing to the door. Location wasn't bad, just in an industrial park. Only half a mile walk to the amphitheater.
Business response:
Michael, thank you for reviewing your stay. We are pleased to know you liked our location, but we are sorry for the cleanliness issue you encountered. We have shared your concern with the housekeeping team to be more diligent with their efforts. We hope you will consider staying with us again so that we can make it up to you. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orange County - Irvine Spectrum
How is Extended Stay America - Orange County - Irvine Spectrum rated?
Extended Stay America - Orange County - Irvine Spectrum has a 4.3 star rating with 2,632 reviews.
When is Extended Stay America - Orange County - Irvine Spectrum open?
Extended Stay America - Orange County - Irvine Spectrum is open now. It will close tomorrow at 12:00 a.m.