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Extended Stay America - Orange County - Katella Ave.
- Hotels
- Orange, CA
About this business
Location details
1635 W. Katella Ave., Orange, CA, 92867, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The hotel is showing its age. Be advised - people are living there as their home.
Business response:
Margaret, thank you for being a guest at our property. While we appreciate your rating for your overall experience, we regret any displeasure you had with regard to the age of our property. We do our best to maintain the upkeep and feel of our hotel. We regret letting you down and hope you will allow us an opportunity to serve you again. Sincerely, Hotel Management
One of the ladies at front desk was rude. She may have been a manager.
Business response:
Rindy, thank you for being our guest at Extended Stay America. Although you have given us a nice rating, we are sorry that you had an unpleasant experience with one of our staff members and we will take the necessary actions. We hope other than this instance you had a pleasant stay, and we look forward to seeing you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orange County - Katella Ave.
How is Extended Stay America - Orange County - Katella Ave. rated?
Extended Stay America - Orange County - Katella Ave. has a 3.3 star rating with 2,551 reviews.
When is Extended Stay America - Orange County - Katella Ave. open?
Extended Stay America - Orange County - Katella Ave. is open now. It will close tomorrow at 12:00 a.m.