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Extended Stay America - Orange County - Katella Ave.

4.2
  • Hotels
  • Orange, CA

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

1635 W. Katella Ave., Orange, CA, 92867, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.21,379 reviews
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Justin's profile image
Justin 
5 years ago

No amenities Name says more than a night and had no amenities in room unless you ask after arriving. First hotel that doesn’t keep a coffee pot in the room. Just plan on asking for anything you’d expect to already be in the room. 

Business response:

Justin, thank you for being our guest. We are sorry to know you didn’t like our hotel policies. Our hotel is designed for guests who prefer a home-like living experience. So we certainly understand why you may have found our amenities a bit different than traditional hotels. On a positive note, your overall rating suggests you had a comfortable stay, and we hope these positive aspects of your visit will help you choose again in the future. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
5 years ago
Anonymous's profile image
Anonymous 
5 years ago
pearl's profile image
5 years ago
faiyaz's profile image
faiyaz 
5 years ago

Everything was ok ,only room clean should be everyday services,like change sheets ,towels ,that would be nice 

Business response:

Faiyaz, it was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management 

Gloria's profile image
Gloria 
5 years ago
Anonymous's profile image
Anonymous 
5 years ago

I can't find hair dryer.However,almost is excellent. 

Business response:

Thank you for staying at Extended Stay America and leaving a review of your experience here. It is a pleasure to know you loved everything we have to offer and that our well-kept property met all of your expectations for a perfect stay. Kindly note, in-room amenities such as hair dryer are available at the front desk to ensure their cleanliness. Please revisit us again when in the area. Sincerely, Hotel Management 

Yama's profile image
5 years ago

エンゼルススタジアムやホンダセンターまで何れも徒歩圏内です。 目の前に、スタバがあります! 

Business response:

Yama, thank you for being our guest at Extended Stay America. We're happy to know our location close to the Angels Stadium, Honda Center, and Starbucks worked well for you and that you had a pleasant time with us. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Michelle's profile image
Michelle 
5 years ago

The pictures looked better. I’ll just start by saying, the pictures make the place look much nicer than what it actually is. I expected more when I arrived but for the price it was ok. The rooms could use a little updating. I like that there was a kitchenette. We ordered a roll away bed, the mattress we got had a stain and it wasn’t the most comfy ever but whatever we were tired didn’t mind much. We were on the 3rd floor, it immediately smelled like weed and cigarettes even though it’s a no smoking floor. Breakfast sucked, j... read more

Business response:

Michelle, thank you for the review of our hotel. We sincerely apologize that you experienced so many difficulties during your stay with us. This is not the level of service we generally provide, and it certainly does not meet our standards. Your comments will be shared with the appropriate team members, so we can take action to prevent these issues from happening again. We hope to have another chance to serve you better. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Orange County - Katella Ave.

How is Extended Stay America - Orange County - Katella Ave. rated?

Extended Stay America - Orange County - Katella Ave. has a 4.2 star rating with 1,379 reviews. 

When is Extended Stay America - Orange County - Katella Ave. open?

Extended Stay America - Orange County - Katella Ave. is open now. It will close tomorrow at 12:00 a.m.