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Extended Stay America - Orange County - Katella Ave.
- Hotels
- Orange, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1635 W. Katella Ave., Orange, CA, 92867, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff were friendly and helpful. We had to change rooms due to scheduled flooring work in our original room second night after we arrived. Here’s the thing. Considering the hotel is technically located in a town with constant drought conditions working on plumbing should be your first upgrade. The bathtub faucet in 217 and 203 were losing gallons Gallons of water per day. What a shame. You encourage guest to recycle plastic room access keys but fail to see this terrible waste. I should have stoppered the tub and taken a pict... read more
Business response:
Yvonne, thank you for the review. We are glad you appreciated our courteous service and friendly staff. However, we are sorry for any inconveniences you had while you were here. Your feedback will be shared with the maintenance team to fix the issues immediately, and we would appreciate the opportunity to welcome you back soon. Sincerely, Hotel Management
The front desk attendant was lovely. I arrived late evening of 5/8 and she was most cordial and attentive. I am sorry I did not get her name, but I thank her for her smile and welcome.
Business response:
Thank you for your review filled with kind comments. We are thrilled to read you had a great stay with us at Extended Stay America. Thank you again for mentioning our staff, especially the front desk associate for the exceptional service. We will be sure to share your compliments. Your feedback is appreciated, and we hope you will revisit us. Sincerely, Hotel Management
バスルームの水が止まらずチョロチョロ出続けていた。 リラックスはできた。
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. Also, we have alerted our maintenance team about the water, and they are checking and fixing it immediately. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
You get what you pay for. OK, basic facility. Fair price. Good bed but not much else. Staff very friendly, especially Amanda.
Business response:
Dale, thank you for your review. We're glad to know you liked our affordable rates and that you were pleased with the service you received from Amanda met all your expectations. We will share your compliments with them. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Everything was very nice. Will come back. I am done for talking please let me go on
Business response:
Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Perfect location. Close to the freeway and great restaurants
Business response:
Thank you for the wonderful review of Extended Stay America. We're happy to know our excellent location close to the freeway and several restaurants worked well for you. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Kind of old
Business response:
Jeffery, thank you for your review. We're sorry for not meeting all your expectations. We agree there are areas within the hotel which are beginning to show their age. Please be assured that we have alerted our maintenance staff to your concerns, and we will be more proactive replacing items that are beginning to show wear. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orange County - Katella Ave.
How is Extended Stay America - Orange County - Katella Ave. rated?
Extended Stay America - Orange County - Katella Ave. has a 4.2 star rating with 1,379 reviews.
When is Extended Stay America - Orange County - Katella Ave. open?
Extended Stay America - Orange County - Katella Ave. is open now. It will close tomorrow at 12:00 a.m.