Extended Stay America - Orange County - Katella Ave.

Business response:

Thank you for the nice review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Extended Stay America. We look forward to your next stay! Sincerely, Hotel Management 

Business response:

Thank you for the review. We are pleased everything went well for you during your visit and that our location made it even better. We hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management 

Business response:

It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management 

Business response:

Thank you for your excellent rating. We are thrilled to know you liked our offerings and had an excellent stay with us. On behalf of all of us at Extended Stay America, we would like to invite for another outstanding visit. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America for your needs. We are delighted to read you had a pleasant stay with us. However, we are sorry for the reservation issue. Your comments have been discussed with our team, and we are reviewing our procedures to ensure this does not happen again. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Jessica, thank you for being our guest. We are pleased you enjoyed your stay overall, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management 

Business response:

Thank you for reviewing your stay at Extended Stay America. We're thrilled to know you loved the service provided by our associates and that you had a great time with us. We appreciate your feedback and look forward to your next visit! Sincerely, Hotel Management 

Business response:

Thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

Melissa, we are delighted you had an outstanding stay at Extended Stay America and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon. Sincerely, Hotel Management