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Extended Stay America - Orange County - Katella Ave.
- Hotels
- Orange, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1635 W. Katella Ave., Orange, CA, 92867, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Recomendable En mi caso, está muy bien ubicado ya que quería ir al Angel Stadium al cual se puede llegar caminando, el personal de recepción es muy amable.
Business response:
Gilberto, thank you for taking the time to share about your stay at Extended Stay America We are thrilled to know you loved our courteous associates and that our great location was perfect for your needs. Thanks for recommending us, and we look forward to welcoming you again the next time you visit our area. Sincerely, Hotel Management
Nice staff, rooms lacking There were only a few breakfast options & due to "security reasons" there were not items in the room normally found in a hotel. The inconvenience of going downstairs for a blow dryer, (because the room phone didn't work) while I was wet from a shower wasn't pleasant. But the staff was very nice.
Business response:
Thank you for taking the time to share your feedback. We are pleased to know you liked our associates, but we are sorry about the maintenance issue you encountered and regret you were unhappy with our breakfast offerings. Your concern has been shared with our brand leaders to determine new breakfast choices. We hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management
Business response:
We are pleased your stay was a fantastic one and thanks for your nice rating. All of us at Extended Stay America look forward to having you stay with us again. Sincerely, Hotel Management
NCAA Basketball tournament The location of this hotel was wonderful. The room was clean but it reeked of smoke.
Business response:
Shari, thank you for choosing Extended Stay America while here for a basketball tournament. We are glad you had a pleasant time here and that our location was perfect for your needs. Your feedback regarding the odor issue has been shared with our housekeeping team to be more diligent in their efforts. We hope to have the opportunity to make your next visit perfect in every respect. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
It's ALL About Location! The Rest...Meh. . . I had never stayed here before. . .checked out the reviews and went with it because of the close proximity to the Honda Center. . .went to the West Regional basketball games. . .couldn't have been better for location. . .of course, free parking and a short walk. However, the hotel was pretty bare bones. . .furniture in disrepair. . .NO ICE machines/ice buckets. I asked for ice, and they said they didn't have any. . .that you had to use the ice in the fridge, which was dry as a bon... read more
Business response:
Delmas, thank you for choosing our hotel while here for the West Regional basketball games. We are glad our location was perfect for you and that you also liked our complimentary parking. That being said, we are sorry we fell short of exceeding your expectations. It was a pleasure having you as our guest, and we look forward to providing you with a great visit in the future. Sincerely, Hotel Management
Business response:
Nadia, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your perfect rating and hope to see you again soon. Sincerely, Hotel Management
Business response:
Jennifer, thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management
Very friendly and very helpful staff we enjoyed our stay everything was great
Business response:
Thank you for the glowing review of Extended Stay America. It’s a pleasure to know you were impressed by the service provided by our courteous associates and enjoyed your stay with us. We will be sure to share your compliments with our entire team for taking good care of you. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orange County - Katella Ave.
How is Extended Stay America - Orange County - Katella Ave. rated?
Extended Stay America - Orange County - Katella Ave. has a 4.2 star rating with 1,379 reviews.
When is Extended Stay America - Orange County - Katella Ave. open?
Extended Stay America - Orange County - Katella Ave. is open now. It will close tomorrow at 12:00 a.m.