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Extended Stay America - Orange County - Lake Forest
- Hotels
- Lake Forest, CA
About this business
Extended Stay America Hotel Orange County - Lake Forest is located at 20251 Lake Forest Dr, Lake Forest, CA. This business specializes in Hotels & Motels and Other Lodging.
Location details
20251 Lake Forest Dr., Lake Forest, CA, 92630, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Bathroom did not work and no maintenance . So we couldn’t go to the bath room all night uncomfortable
Business response:
Thank you for your recent visit and review. We want every guest who stays with us to have a comfortable experience and depart with a lasting favorable impression. We are disappointed we were not successful in providing this for you due to the maintenance issues. We are grateful for the feedback and hope you will reconsider and stay with us again the next time you are in the area. Sincerely, Hotel Management
Nice room..great price Great room. Comfortable stay for the night.
Business response:
Thank you for your kind words about our hotel. We are delighted to know that you had an excellent stay. We are particularly glad your room provided the comforts you expected and that you enjoyed our modern decor and upscale accommodations. Thank you again for allowing us to be of service, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Tell a friend. Good value & location. The man behind the counter at check in didnt seem to want to work too hard or maybe not at all, for his wages.bi say this because before his shift was ending, i had requested some kitchen essential upon my arrival from shopping, and his reply was that ( i forget his name also) his relief would help me with that upon my return. So he passes any work onto the next shift which I felt was unprofessional and laziness at best. Well, no surprise but the next guy was no better than the first. Th... read more
Business response:
Thank you for being our guest. We are truly sorry and cannot apologize enough for being unable to deliver you the professional service you deserved. Please be assured that we have discussed your feedback with this associate to ensure we always provide excellent hospitality. Counting on your kind generosity to accept our apologies, we hope you will give us a chance to serve you again. Sincerely, Hotel Management
Business response:
Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Summary Extended Stay The advantage of Extended Stay is a full refrigerator & burners for cooking. The people at the front desk area are very nice too.
Business response:
Danielle, thank you for reviewing your experience at Extended Stay America. We are delighted to know you were happy with the comfort of your fully-equipped room and that you were pleased with the service provided by our front office associates. It was a pleasure serving you, and we look forward to your next visit. Sincerely, Hotel Management
Had a great time and the staff people were great
Business response:
Jesse, thank you for sparing some time for reviewing your experience at Extended Stay America. It was a pleasure knowing your stay was a relaxing one and that you were impressed with the service delivered by our courteous associates. On behalf of everyone, we would like to invite you to our property on your next trip. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orange County - Lake Forest
How is Extended Stay America - Orange County - Lake Forest rated?
Extended Stay America - Orange County - Lake Forest has a 4.2 star rating with 1,198 reviews.
When is Extended Stay America - Orange County - Lake Forest open?
Extended Stay America - Orange County - Lake Forest is open now. It will close tomorrow at 12:00 a.m.