This profile has been claimed by the business owner or representative.
Extended Stay America - Orange County - Lake Forest
- Hotels
- Lake Forest, CA
About this business
Extended Stay America Hotel Orange County - Lake Forest is located at 20251 Lake Forest Dr, Lake Forest, CA. This business specializes in Hotels & Motels and Other Lodging.
Location details
20251 Lake Forest Dr., Lake Forest, CA, 92630, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great place to stay if you're on a budget and need to cook now and then. Interior colors were not my style.
Business response:
Patricia, thank you for the review! We are glad that your stay was enjoyable and that we were able to meet your expectations at a great price. Thank you for choosing Extended Stay America. We hope to have the opportunity to welcome you back for a future stay. Sincerely, Hotel Management
Front desk was nice enough. The kitchen sink and the tub both had leaks
Business response:
Thank you for the review. We are sorry to read the room you were in did not meet your expectations. We appreciate you bringing these observations to our attention. Feedback like yours helps us as we strive to provide complete guest satisfaction. We hope you revisit so we can show you all the wonderful aspects of our hotel that make us a great choice when visiting Orange County. . Sincerely, Hotel Management
Good deal - don’t expect much? This is not a great place for anything more than a 1-day trip. Lots of noise, lots of animals, Lots of folks in between homes. But also glad there Is a place like fextended stay helping everyone. The staff does what they can. If you want to come and go —-great place to go. Just be prepared for the smells of marijuana and a check in that feels like you are going to jail. Staff helps when requested but there is no hospitality. My room was never serviced, and had a smoke detector going on the last... read more
Business response:
Thank you for sharing your experience with us. We want every guest to have a memorable stay and leave satisfied with their entire visit. We regret not meeting your expectations. Thank you for caring about improving our guest services, and we hope to be your hotel of choice the next time your travels bring you our way. Sincerely, Hotel Management
Very outdated hotel. No utensils or any pots and pans in the kitchen as we used to see in other hotels with kitchen. So make sure to bring your own! Mattress was ok, better than other hotels I’ve been to in this price range! Room smells and there was something whirring all night on the third floor. I’m assuming washer and dryer room. I Forgot to ask! I forgot my iPhone charger but of course when I called the next day it was gone! My bad though, I should have checked well my stuff before leaving but I was expecting it to be s... read more
Business response:
Thank you for being our guest. We are sorry to read about your experience and the inconvenience you had. As your review is anonymous, we would appreciate additional information so we may adequately investigate and follow up on your missing belonging. We request you to reach us at our front office. We are grateful for your patience and hope you will allow us to redeem ourselves on a future visit. Sincerely, Hotel Management
Nice and Quiet Quiet . just the way i like it
Business response:
Thank you for the perfect feedback! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orange County - Lake Forest
How is Extended Stay America - Orange County - Lake Forest rated?
Extended Stay America - Orange County - Lake Forest has a 4.2 star rating with 1,233 reviews.
When is Extended Stay America - Orange County - Lake Forest open?
Extended Stay America - Orange County - Lake Forest is open now. It will close tomorrow at 12:00 a.m.