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Extended Stay America - Orange County - Lake Forest
- Hotels
- Lake Forest, CA
About this business
Extended Stay America Hotel Orange County - Lake Forest is located at 20251 Lake Forest Dr, Lake Forest, CA. This business specializes in Hotels & Motels and Other Lodging.
Location details
20251 Lake Forest Dr., Lake Forest, CA, 92630, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great customer service, clean rooms and nice area.
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thanks for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Alex, thank you for staying with us and taking the time to share your rating. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next visit perfect in every respect. Sincerely, Hotel Management
Best place to sleep Everything went smoothly Jay at front desk is a huge help. Thanks!
Business response:
Evan, thank you for sharing a wonderful review of Extended Stay America. Our entire staff is committed to providing an exceptional service for every guest, and your feedback serves as an encouragement for us. Your compliments will allow me to thank Jay for a job well done We look forward to welcoming you again for another memorable experience. Sincerely, Hotel Management
ok it was good no one bothers you people who live/stay there are nice I just expected if they took an hour to clean the room that it would be clean. upon entering the room yea it was picked up but there was gum on the floor was that if it were swept it would have not been there. they didn't put new sheets there was men hair on it when we went to lay down .over all a good experience just hope it gets cleaned better it's not the first time I get a dirty room at this
Business response:
Thank you for your review. Although you were overall satisfied with your visit, we are sorry for the issues you encountered in your room and regret the inconvenience it caused. Your concerns have been shared with our Housekeeping team in an effort to improve our service moving forward. We hope you will consider giving us one more chance so we can redeem ourselves. Sincerely, Hotel Management
Mohammed is great! very comfortable, great staff. Mohammed the night guy was so pleasant and obviously loves his job.
Business response:
It was a pleasure having you as our guest at Extended Stay America. We are delighted to know you were impressed with every aspect of our hotel, especially with the service provided by our staff. Your compliments will allow me to thank Mohammed for a job well done. We look forward to welcoming you again whenever your plan brings you our way! Sincerely, Hotel Management
Perfect place to sleep Hotel was very clean. Jay at front desk was very helpful had a great stay
Business response:
Jackie, thank you for sharing a wonderful review of Extended Stay America. Our entire staff is committed to providing an exceptional service for every guest, and your feedback serves as an encouragement for us. I will be sure to share your praises to Jay for a job well done. We look forward to welcoming you again for another memorable experience. Sincerely, Hotel Management
Price reasonable Very convenient location for a temporary job parking great service great
Business response:
Kenny, thank you for sharing your experience at Extended Stay America. We are glad to know you loved our prime location and found us to be a great value in the area. Thanks once more for your business, and we look forward to having you as our guest again in the near future. Sincerely, Hotel Management
Business response:
Cecilia, many thanks for sharing your 5-star rating of Extended Stay America. We are delighted we exceeded your expectations for a fun-filled visit to our area. We hope to have the pleasure of welcoming you again soon. Sincerely, General Manager
Business response:
Amir, we appreciate your feedback. We are sorry there were few issues which kept you from giving us a higher rating. We regret the inconvenience caused and hope you will return for a perfect stay. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Orange County - Lake Forest
How is Extended Stay America - Orange County - Lake Forest rated?
Extended Stay America - Orange County - Lake Forest has a 4.2 star rating with 1,234 reviews.
When is Extended Stay America - Orange County - Lake Forest open?
Extended Stay America - Orange County - Lake Forest is open now. It will close tomorrow at 12:00 a.m.