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Extended Stay America - Orange County - Lake Forest
- Hotels
- Lake Forest, CA
About this business
Extended Stay America Hotel Orange County - Lake Forest is located at 20251 Lake Forest Dr, Lake Forest, CA. This business specializes in Hotels & Motels and Other Lodging.
Location details
20251 Lake Forest Dr., Lake Forest, CA, 92630, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Love to extend at extended stay America Best hotel ive lived at and this definitely isnt my 1st and last time coming here
Business response:
Kenneth, thanks so much for staying at Extended Stay America and for the feedback. We are glad to read you had a comfortable stay and that we met and exceeded all of your expectations. It was a pleasure having you as our guest, and we look forward to welcoming you back when in the area. Sincerely, Hotel Management
Try another hotel chain Friendly staff. However, the appliances in the kitchen were dirty. Refrigerator top wasn't cleaned and had rodent droppings on it. The walls are thin and cigarette smoke through vents. The vending machines could have lower prices. For the pet fee prices, rate and no daily cleaning option without fee, I won't stay at another ES Hotel.
Business response:
Antonia, thank you for being our guest. Although you liked our the service offered by our staff, we are sorry you experienced so many difficulties during your stay with us, and please accept our sincerest apology for what transpired. Our respective team members are taking steps to ensure future guests do not encounter the same issues. We regret the inconvenience caused and truly hope you will give us another chance to prove that we are committed to providing outstanding service. Sincerely, Hotel Management
The elevator needed service. The breakfast was basic.
Business response:
Thank you for being our guest and for staying at our hotel. We are glad to know you were impressed with what we offer and that you had an enjoyable stay. Your feedback will help us as we continually improve our service and facilities moving forward. All of us at Extended Stay America look forward to having another chance to show you our hospitality the next time you return to this area. Sincerely, Hotel Management
Business response:
Margo, many thanks for taking the time to post your rating online. We are glad that you were left our hotel with a good impression. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Okay, not great Not the best but not horrible. It's fine for a quick stay. It suited our needs and was the lowest priced "nice" hotel we could find in the area.
Business response:
Andrea, thank you for visiting Extended Stay America. It makes us happy that we were able to deliver a pleasant stay. We appreciate your review and hope to have you as our guest again. Sincerely, Hotel Management
! Its always great to stay here.. My favorite hotel overalll
Business response:
Darrian, thank you for being our guest at Extended Stay America. We are glad to know all went great during your visit and that you were satisfied with all that we have to offer. It was a pleasure having you here, and we look forward to seeing you again soon. Sincerely, Hotel Management
Relative with doggie This is a great place for my son and had the convenience of a kitchen and laundry facilities. And he can 🐕 sit
Business response:
Denise, thank you for choosing Extended Stay America and for the feedback. We are pleased to read we met and exceeded all of your expectations and that you were happy with your well-equipped room. It was a pleasure having you as our guest, we look forward to welcoming you back when in the area. Sincerely, Hotel Management
Comfortable, good price and convenient location
Business response:
Thank you for taking time to provide feedback about your stay at Extended Stay America. We are delighted to read you liked the value we offer and that our location was perfect for your needs. It was a pleasure hosting you, and we look forward to seeing you again soon. Sincerely, Hotel Management
everything was ok about this hotel except for the smell of someone who smoked in a non smoking room which i had.
Business response:
Thanks for staying with us. We are happy to know you had an overall pleasant stay. However, we apologize for the smoke smell you experienced while here and regret the inconvenience caused. We are sorry the smell compromised your stay and we have followed up on your concerns to ensure we are well poised to serve you better during your next visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orange County - Lake Forest
How is Extended Stay America - Orange County - Lake Forest rated?
Extended Stay America - Orange County - Lake Forest has a 4.2 star rating with 1,272 reviews.
When is Extended Stay America - Orange County - Lake Forest open?
Extended Stay America - Orange County - Lake Forest is open now. It will close tomorrow at 12:00 a.m.