Extended Stay America - Orange County - Lake Forest

Business response:

Joseph, thank you for the review and for sharing your experience. We're glad that, overall, you had a wonderful stay. However, we're sorry our complimentary breakfast not up to your expectation. We value your feedback and will take it to heart. Thank you for being our guest. We hope you will make the same choice the next time you visit our area. Sincerely, Hotel Management 

Business response:

Renee, thanks for the four-star rating. It's nice to know you had an enjoyable time at Extended Stay America. We hope to see you soon. Sincerely, Hotel Management 

Business response:

Many thanks for taking the time to post your rating online. Impressing our guests is our top priority, so we are glad that you were left with a good impression. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

We appreciate you sharing your kind rating of Extended Stay America. It was a pleasure having you as our guest, and we hope to see you again on your next visit to our area. Sincerely, Hotel Management 

Business response:

Thank you for your stay with us, and we appreciate you taking the time to share your rating. Our goal is to provide an excellent experience for every guest, we always want to know if there is anything we can do to improve your experience while you are here as we would love to ensure your 100% satisfaction. We appreciate your business and hope to see you on your next visit to our area. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America and for sharing your great experience. We are so happy you had an amazing stay and that you loved our convenient location. We enjoyed having you as our guest and look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

We appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management 

Business response:

Thank you for choosing to stay at Extended Stay America. We are delighted to know you were comfortable here and were impressed with the service provided by our staff. It was a pleasure hosting you, and we look forward to seeing you again soon! Sincerely, Hotel Management 

Business response:

Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We will share your praise with Jan. Thanks for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management