This profile has been claimed by the business owner or representative.
Extended Stay America - Orlando - Altamonte Springs
- Hotels
- Altamonte Springs, FL
About this business
Location details
302 Northlake Blvd., Altamonte Springs, FL, 32701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Jesus, thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Stay was okay. I asked for sheets to be changed on my second day, was told housekeeping only does that after three days but I could do it myself. Don’t like the fact that everything is locked up an you have to ask for them. If you want more towels you either make do with what they give you or trade what you have for new. All cookware and kitchen stuff is locked away so you have to ask for it. We went for vending one night after 10- which was behind a locked door in the lobby. Was told guest keys don’t work for that after 10 ... read more
Business response:
Thank you for your review. We apologize for the inconvenience you had due to our hotel policy. Please know to respect the privacy of our guests staying for long periods of time, our housekeeping service is conducted on a weekly basis, although we are always happy to provide housekeeping at your request for a minimal fee. And fresh linens and towels along with any toiletries are available at the front desk. Also, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available a... read more
Really good
Business response:
John, thank you for choosing Extended Stay America. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Excellent stay👍 This was a quiet, relaxing experience! The room was spacious and newly Renovated...It smelled and looked very clean...Will definitely Stay Again..😄
Business response:
Jennifer, thank you for choosing Extended Stay America. We are pleased to know how much you liked your guest room! We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and look forward to having you as our guest again. Sincerely, Hotel Management
My check in experience was above and beyond. Thank you so much for understanding my situation and accommodating my needs.
Business response:
Shari, we are delighted you chose Extended Stay America for your visit and we are happy to know our front desk team made your stay memorable. We appreciate the acknowledgment of our hard working staff and we look forward to sharing your compliments with them. We hope you will make us your home whenever you are in town! Sincerely, Hotel Management
I always stay at Extended Stay America at this location in particular , the staff are great people there are two ladies one in the morning i believe her name is Lyn and Sandra in the afternoon they always go above and beyond in the entire process of checking and management of the Hotel , rooms are clean and the surrounding areas are clean and safe lots of places to eat even at walking distance across SH 436 , overall a great place to stay.
Business response:
Thank you for returning to Extended Stay America. We're delighted to know you loved our well-maintained hotel and that the service provided by Lyn and Sandra met all your expectations. We appreciate the recognition of our efforts and look forward to welcoming you back. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orlando - Altamonte Springs
How is Extended Stay America - Orlando - Altamonte Springs rated?
Extended Stay America - Orlando - Altamonte Springs has a 3.3 star rating with 3,077 reviews.
When is Extended Stay America - Orlando - Altamonte Springs open?
Extended Stay America - Orlando - Altamonte Springs is open now. It will close tomorrow at 12:00 a.m.