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Extended Stay America - Orlando - Altamonte Springs
- Hotels
- Altamonte Springs, FL
About this business
Location details
302 Northlake Blvd., Altamonte Springs, FL, 32701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Parking and no security outside
Business response:
Michelle, thank you for being our guest. Although overall you had a pleasant stay with us, we are sorry we missed meeting some of your expectations. Also, please know our top priority is the safety and security of our guests and employees. Our team is well trained to handle any situation and maintains a good environment. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for an even better experience. Sincerely, Hotel Management
The breakfast option is pretty frugal just coffee and muffins
Business response:
We appreciate you being our guest and providing your feedback. We know how important it is to start your day off right with a good breakfast, so we are sorry our selections at our complimentary grab-and-go breakfast didn't live up to your expectations. We will certainly pass along your feedback to the appropriate team regarding food and beverage selections at our hotel. Thank you again for your feedback, and we look forward to welcoming you back soon. Sincerely, Hotel Management
This place was great Close to restaurants and shopping malls
Business response:
It is a pleasure to read your fantastic review of Extended Stay America. We are thrilled that you enjoyed our hotel as well as our convenient location. On behalf of everyone here, we invite you to stay with us again the next time you visit Orlando. Sincerely, Hotel Management
Quiet and clean stay. Clean and quiet extended stay, I brought a few items from home to feel connected. Bring your toiletries with you. Staff is very nice. Easy parking too. On a pond close to Mall and restaurants. Visit Uptown while you are there.
Business response:
Venessa, thank you for choosing Extended Stay America. We are glad to know you enjoyed the great service delivered by our associates and that you liked our location. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Great bargain and staff attitude close to I-4 corridor and nice area.
Business response:
Thank you for the nice review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Extended Stay America. We look forward to your next stay! Sincerely, Hotel Management
Lacking even basic hotel room amenities... The place itself is fine... basic, but fine. What was a real disappointment though is the facilities in the room. All the cupboards were empty (for a room with a kitchenette, you would expect dishes, a cup or two, some basic cooking utensils, but there was nothing). More important was the lack of an iron though... I was in town for graduation, and needed to press my outfit... there was an ironing board, but no iron. When I went to the front desk to get an iron, they looked at me as ... read more
Business response:
Robert, Thanks for the feedback. We are glad to read you had an overall pleasant visit and liked your room. However, it was disappointing to read about your unpleasant experience with our guest service efforts and facilities. Your feedback is discussed with the appropriate individuals ensuring we take the necessary steps to improve the quality of not only our service but also our facilities going ahead. We hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management
Business response:
William, it was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
Beds were comfortable and price was reasonable. We were extremely busy during this trip and the hotel fit our needs. Just needed a place to sleep. Not many amenities, but for us, it was ok.
Business response:
Thank you for being our guest at Extended Stay America and for sharing your pleasant experience. We are pleased to know you enjoyed our cozy beds and that you found us to be a good value. We appreciate your feedback and look forward to your next stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orlando - Altamonte Springs
How is Extended Stay America - Orlando - Altamonte Springs rated?
Extended Stay America - Orlando - Altamonte Springs has a 3.3 star rating with 3,077 reviews.
When is Extended Stay America - Orlando - Altamonte Springs open?
Extended Stay America - Orlando - Altamonte Springs is open now. It will close tomorrow at 12:00 a.m.