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Extended Stay America - Orlando - Altamonte Springs
- Hotels
- Altamonte Springs, FL
About this business
Location details
302 Northlake Blvd., Altamonte Springs, FL, 32701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The sofa bed had disgusting stains on it. We all had to sleep in the bed which was very uncomfortable.
Business response:
Thank you for sharing your evaluation with us. We apologize for the sofa bed being unclean. We will share this with our housekeeping team to take corrective actions. We hope the rest of your stay was a pleasant one. We hope to host you again. Sincerely, Hotel Management
Very good for my one night stay! Very convenient location!
Business response:
Thank you for choosing Extended Stay America for your overnight stay and for taking the time to post a review. We are glad you had a pleasant stay with us and that our location worked well for you. Thank you again, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Room was nice and tidy.
Business response:
Thank you for choosing Extended Stay America. We are glad you were pleased with our immaculate and well-appointed accommodations. It was our pleasure having you as our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Buena ubicacion Muy buena ubicación , el cuarto amplio que ofrece comodidad y limpio.
Business response:
Carlos, thank you for selecting Extended Stay America for your stay and sharing your review. It was a pleasure to know our convenient location worked out well for you and that your clean and spacious suite helped you have a relaxing stay. Your gracious rating is highly appreciated, and we look forward to serving you again. Sincerely, Hotel Management
Not great Had to keep making trips to the front desk to ask for dishes, sheets (for a pull out couch in the room) and toilet paper. Nothing extra was kept in the room. They had limited dishes, I was told that they were out of almost everything. And a roach, I killed in the kitchen sink. Overall not real thrilled with my experience there.
Business response:
Thank you for your review of your recent stay. We are sorry for your disappointment with our hotel's policy and regret any inconvenience it caused. Also, we are sorry for the issues in your suite. Our pest control provider has serviced our hotel, and we are working to ensure such issues do not happen in the future. We hope to have a future opportunity to restore your confidence in us. Sincerely, Hotel Management
Not much to dislike. I was very comfortable. Had to cut my stay short by a day because of a relative in hospital, so I thought there would be a credit for the 2nd night, but nothing was said.
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your perfect rating and are glad you had an overall pleasant stay. However, we regret you had to leave us earlier than expected and for any lack of empathy our associates may have shown you. Please accept our good wishes for you and your family and we hope to welcome you back under more happy circumstances and soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orlando - Altamonte Springs
How is Extended Stay America - Orlando - Altamonte Springs rated?
Extended Stay America - Orlando - Altamonte Springs has a 3.3 star rating with 2,878 reviews.
When is Extended Stay America - Orlando - Altamonte Springs open?
Extended Stay America - Orlando - Altamonte Springs is open now. It will close tomorrow at 12:00 a.m.