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Extended Stay America - Orlando - Altamonte Springs
- Hotels
- Altamonte Springs, FL
About this business
Location details
302 Northlake Blvd., Altamonte Springs, FL, 32701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The overall condition of the hotel was not the best. The bathroom in my room was not as clean as it should have been. Appliances were old and the refrigerator was loud. Bed was comfortable and staff were fairly pleasant.
Business response:
Thank you for taking the time to share your comments. We are pleased to know you slept well on our comfortable beds, but we are sorry our hotel did not meet your expectations. We have shared your feedback with the appropriate team so that we can improve our future guest's experience. We hope to have another opportunity to welcome you back soon so that we can provide you with a much better stay. Sincerely, Hotel Management
I know it was a cheap price but I s something better
Business response:
Thank you for being our guest. We are pleased you enjoyed your stay overall, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Convenient location from a medical facility I was at .
Business response:
Thank you for taking the time to post your wonderful comments about the Extended Stay America and its convenient location to the Hospital. We hope if future visits to the hospital are necessary you will allow us to provide you with an exceptional stay at our hotel. Better yet, please visit us again for a comfortable and relaxing getaway without a visit to the hospital. Sincerely, Hotel Management
Clean the carpet look like it was new. However this shouldn't even said they have breakfast because all it was was Nature Valley bars and muffins the small ones and coffee.. there was another property across the road that for a few extra dollars I could have had housekeeping exercise room and a pool and a better breakfast. I probably won't be staying there again
Business response:
Thank you for choosing us. We are glad you liked our clean property. However, we are sorry our breakfast offerings did not meet your expectations. your feedback has been shared with appropriate team for future changes. We also apologize that your stay was not perfect. We encourage you to try us again as we are confident you will have a better experience. Sincerely, Hotel Management
Smokers congregating in front and near the side entrance. Very loud outside our ground floor room
Business response:
Thank you for reviewing your stay. We are glad you chose to stay with us, and we are grateful to know how much you enjoyed our location and our friendly team. We are sorry you were disturbed at night by noise from other guests of the hotel. We wish we had the opportunity to address the issue while you were here as we would have done our best to ensure you were comfortable. We appreciate your feedback and hope you will come back to see us soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orlando - Altamonte Springs
How is Extended Stay America - Orlando - Altamonte Springs rated?
Extended Stay America - Orlando - Altamonte Springs has a 3.3 star rating with 3,077 reviews.
When is Extended Stay America - Orlando - Altamonte Springs open?
Extended Stay America - Orlando - Altamonte Springs is open now. It will close tomorrow at 12:00 a.m.