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Extended Stay America - Orlando - Altamonte Springs
- Hotels
- Altamonte Springs, FL
About this business
Location details
302 Northlake Blvd., Altamonte Springs, FL, 32701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff were very cheerful and helpful. We checked in late - 2:30am & the night attendant Ursula (I hope I spelled that correct) was quick with check in and helpful with questions asked about the location. I can’t remember the front desk clerks’ name for the morning, but she was great too! Thanks for the stay!
Business response:
Thank you for choosing Extended Stay America! We love sharing wonderful comments such as yours about our front desk team's efforts and excellent service. They will be thrilled to know their efforts are recognized and that you took the time to compliment them in your review. This team works very hard to make every guest comfortable and feel at home, so we are all very grateful for your feedback. We hope you will stay with us again soon! Sincerely, Hotel Management
Business response:
Jen, thank you for your rating. We want every guest to have a pleasant experience, but we are sorry we fell short in some aspects. We hope to have another chance so we can deliver you a much better experience. Sincerely, Hotel Management
This is a great location and always very easy getting in and out. The room is always clean and affordable. A very comfortable stay!
Business response:
Thank you for choosing Extended Stay America and sharing your experience. We are glad to know you were impressed with your accommodations and that you enjoyed our ideal location. Thank you once more for your kind review. Please come back and see us again soon. Sincerely, Hotel Management
Over priced The stay was ok not bad front desk was good House keeping did not clean the room while we were out if you want clean towels you well have to take the used ones down to front desk so you can get clean ones I give the place a 2 out of 5
Business response:
Lisa, thank you for staying at our hotel. We are pleased to know you liked our associates and had a pleasant visit. However, we are sorry our housekeeping policy was not explained to you upon arrival. Please know, to respect the privacy of our guests staying for long periods of time, our housekeeping service is conducted on a weekly basis, although we are always happy to provide you this service at your request for a minimal fee. We appreciate your feedback and hope to see you again in the future. Sincerely, Hotel Management
Business response:
Thank you for sharing the nice rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
They dont serve breakfast it's a muffin or nature bar
Business response:
Katrina, thank you for choosing to stay at Extended Stay America. Although from the rating it seems you had a pleasant time with us, we are sorry you were unhappy with our breakfast offerings. Your feedback will be shared with our brand leaders to determine new breakfast choices. Thank you once more for your review, we hope you will choose us again. Sincerely, Hotel Management
Business response:
Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Facilities are ok , great staff , area is very secure and access to I-4 plus lots of dinning options
Business response:
Thank you for your wonderful summary pertaining to your stay at Extended Stay America. We are glad to know you were impressed with our hotel amenities and service and that you enjoyed our ideal location. We appreciate you choosing us during your time in our city. Hope to see you again very soon! Sincerely, Hotel Management
Great place, great stay Bed great for my husband, a bit hard for me. Would have liked a bit more breakfast choices. All else great.
Business response:
Philip, thank you for staying at Extended Stay America. We are happy to read you had a great time with us. Your feedback regarding the breakfast offerings has been shared with our brand leaders to determine new breakfast choices. Thank you again for your review. We look forward to your next visit! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orlando - Altamonte Springs
How is Extended Stay America - Orlando - Altamonte Springs rated?
Extended Stay America - Orlando - Altamonte Springs has a 3.3 star rating with 3,077 reviews.
When is Extended Stay America - Orlando - Altamonte Springs open?
Extended Stay America - Orlando - Altamonte Springs is open now. It will close tomorrow at 12:00 a.m.