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Extended Stay America - Orlando - Altamonte Springs
- Hotels
- Altamonte Springs, FL
About this business
Location details
302 Northlake Blvd., Altamonte Springs, FL, 32701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Ok overall The location of he hotel was close to everything which was great. The staff at the hotel were impersonal and it almost felt as if you were bothering them or in their way when it came down to checking into the hotel. The room was clean although the second floor and the room did have a funny smell to it but overall it was ok
Business response:
Tiesha, thank you for staying at Extended Stay America. We are delighted you had a great time here and that you enjoyed our convenient location. That being said, we are sorry for the issues you experienced with service and with your room. This has been addressed with our team, and we hope you will give us another chance to provide you with a perfect visit in the future. Sincerely, Hotel Management
The room smelled and felt dated. Could use some sprucing up, especially in the kitchen
Business response:
Thank you for the review. We are sorry your room did not meet your expectations. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future renovations. We hope you will give us a chance to impress you on a future visit. Sincerely, Hotel Management
Location was nice and space of the room. Also pet friendly. What I didnt like was our room location was at an exit - people would put the carpet or a twig to leave the back door unlocked which is a security issue. Where is hotel security or the hotel cameras??
Business response:
Thank you for your feedback. We are glad you liked our location and your well-appointed room. That being said, we are sorry if any inconvenience was experienced while you were here. Please know our top priority is the safety and security of our guests. We appreciate your business and hope to see you again soon. Sincerely, Hotel Management
Business response:
Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Great Location .. pet friendly (don’t like the idea of dogs were in the room ?)
Business response:
Thank you for choosing Extended Stay America for your stay. We are pleased you enjoyed our excellent location and we are fortunate to have so many choices for shopping and dining nearby. We look forward to welcoming you again whenever your travels bring you back to our area. Sincerely, Hotel Management
My room could of been cleaner there were wash towels left over the shower curtain I always stay here when I visit Orlando however this room wasn’t the greatest this time also had a small odor
Business response:
LaMaude, thank you for returning to our hotel. We appreciate you bringing your experience to our attention. Please accept our apologies for the housekeeping issues in your suite. As you already know, this is not the standard we maintain at our hotel, and we hope you will see this as the isolated event that it is. Thank you, and we hope to continue having your patronage. Sincerely, Hotel Management
Business response:
Thank you for the perfect rating. We are thrilled to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
One night stay for an early flight the next day. It was perfect for this purpose.
Business response:
Rick, thank you for choosing our hotel for your overnight stay. We are glad to read you had a comfortable stay and liked our location. We hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management
Hotel is kinda old but the people are accomodating
Business response:
Ricardo, thank you for taking the time to share your impressions of our hotel. We are pleased to know that the service you received was exceptional, and we appreciate you highlighting this in your review. It was a pleasure having you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orlando - Altamonte Springs
How is Extended Stay America - Orlando - Altamonte Springs rated?
Extended Stay America - Orlando - Altamonte Springs has a 3.3 star rating with 3,077 reviews.
When is Extended Stay America - Orlando - Altamonte Springs open?
Extended Stay America - Orlando - Altamonte Springs is open now. It will close tomorrow at 12:00 a.m.