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Extended Stay America - Orlando - Convention Center - Universal Blvd
- Hotels
- Orlando, FL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8750 Universal Blvd., Orlando, FL, 32819, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice big rooms, liked the setup. Couch bed very uncomfortable but my daughter slept on it without being pulled out. Convenient to Sea world and icon park. Breakfast was disappointing only granola bars, muffins & coffee.
Business response:
Dear Melissa, Thank you for including Extended Stay America in your travel plans and reviewing your experience with us. We are delighted you enjoyed most of your stay and loved our convenient location. It is also lovely to read that you enjoyed our spacious suite and the comfort of the bedding. However, we are sorry to learn that you were not entirely satisfied with our complimentary grab-and-go breakfast selection. We follow our brand standards in selecting items offered at our breakfast, but we always welcome feedback on i... read more
The garbage was never emptied from previous guest. The rooms are not sound proof. You hear everything. Including guests staying in rooms above you.
Business response:
Dear Jennifer, Thank you for taking the time to review your visit. Our team strives to deliver a homelike experience with seamless service and accommodations, and we are disappointed this was not entirely your experience. We apologize for the inconvenience you encountered, and we appreciate you bringing these matters to our attention. We will address your concerns with our housekeeping and engineering team to see how we can enhance our guest experience moving forward. We appreciate your patience, and we hope you will try us ... read more
The continental breakfast was literally nutrition bars and coffee. Don’t expect cereal, bagels and eggs. The walls were super thin, and there was a party happening in the hallway. However, bed was comfy and the water was hot, so for the one night, it was fine. I wouldn’t want to to stay more than that.
Business response:
Dear Chloe, Thank you for choosing our hotel for your visit to the city. While we are glad you were satisfied with many aspects of your stay, we are disappointed that we did not meet all of your expectations. Your review will be discussed with our associates, as our focus is on providing exceptional guest experiences. We appreciate your comments and hope to have another opportunity to welcome you again soon.Sincerely,Hotel Management
Surfaces were not properly cleaned. Breakfast was a joke.
Business response:
Dear Tavis, Thank you for choosing us and sharing your candid review. Please accept our apologies for failing to meet your expectations. Our team is committed to delivering a clean and comfortable environment to all guests, and we will ensure this is addressed appropriately. Furthermore, we are sorry you were unsatisfied with our complimentary grab-and-go breakfast choices. When we receive such feedback, it is always shared with our brand leaders to help them decide on future offerings for breakfast. We hope you will give us... read more
Nice property and spacious room. Front desk staff friendly. No coffee in the morning but did have quick breakfast to go options so that was good. Overall not bad and would stay again.
Price and location were great.
Business response:
Dear Sibyl, It was our pleasure to have you stay at Extended Stay America recently. Thank you for taking the time to share your generous comments, especially about our hotel's location. With easy access to the interstate and plenty of restaurants and shops within minutes, our hotel is a very comfortable and affordable choice when on Universal Blvd. We hope to welcome you back again soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Orlando - Convention Center - Universal Blvd
How is Extended Stay America - Orlando - Convention Center - Universal Blvd rated?
Extended Stay America - Orlando - Convention Center - Universal Blvd has a 4.3 star rating with 2,053 reviews.
When is Extended Stay America - Orlando - Convention Center - Universal Blvd open?
Extended Stay America - Orlando - Convention Center - Universal Blvd is open now. It will close tomorrow at 12:00 a.m.