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Extended Stay America - Orlando - Convention Center - Universal Blvd
- Hotels
- Orlando, FL
About this business
Location details
8750 Universal Blvd., Orlando, FL, 32819, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Breakfast is a joke. Pool unusable.
Business response:
Dear Kamyka, Thank you for choosing to stay with us. We want each and every guest to have a positive experience, and we are sorry we disappointed you. We apologize for any frustration you experienced at our pool and regret any disappointment you had with our breakfast and that it did not meet your expectations. We have shared your feedback with the appropriate individuals as we continually strive to improve our guest experience. Thank you again for choosing our hotel for your stay. We hope you will give us another occasion t... read more
A little updating needed, extended stay is great! I really liked the friendliness of the fl check in staff. They were helpful at all times and even talked to my nephew which was nice. The room was great although some furniture needs replaced. There were a few roaches which is not what I wanted to see, the ice maker wasn’t really working. The breakfast is still grab and go and very limited so maybe a little more options? Everything else was just fine, we were at a great location to walk at night and close to many things. Than... read more
Business response:
Dear Karla, Thank you for your feedback! We're glad you enjoyed our friendly check-in staff and convenient location at Extended Stay America. Your suggestions regarding room updates, pest control, and breakfast options are appreciated and will be addressed. We look forward to welcoming you and your family on your next visit!Sincerely,Hotel Management
The only few problems I had was the pool was never opened. That was ridiculous. The over night staff takes a while to get to the desk. Other than that it was OK.
Older hotel. Pool was clean, hot tub not so much. Friendly staff.
Business response:
Dear Jonathan, Thank you for choosing Extended Stay America. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Sincerely,Hotel Management
Disappointed The pool was closed for the weekend we were there. The carpet was not very clean. My socks were black. Website said breakfast, apparently housekeeping works every other weekend. Breakfast was grab an go muffins, instant oatmeal and instant grits. Had a little kitchen, but had to ask for plates, silverware and pots, pans, plates...that was inconvenient to me. The bed wasn't that comfortable and either was the pull out couch. Good A/C, hot water and close to our event so that was a plus
Business response:
Dear Kelly, Thank you for choosing us and for sharing your comments. It is very understandable how these events detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We're committed to addressing these concerns and ensuring that every guest receives the highest level of service and care. Your feedback will aid us in making necessary improvements. We genuinely hope you will consider giving us another ch... read more
Staff was pleasant and would stay again
Frequently asked questions about Extended Stay America - Orlando - Convention Center - Universal Blvd
How is Extended Stay America - Orlando - Convention Center - Universal Blvd rated?
Extended Stay America - Orlando - Convention Center - Universal Blvd has a 3.5 star rating with 3,325 reviews.
When is Extended Stay America - Orlando - Convention Center - Universal Blvd open?
Extended Stay America - Orlando - Convention Center - Universal Blvd is open now. It will close tomorrow at 12:00 a.m.