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Extended Stay America - Orlando - Convention Center - Universal Blvd
- Hotels
- Orlando, FL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8750 Universal Blvd., Orlando, FL, 32819, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Mold AC Very dirty AC full of mold and dust. Moldy windows...
Business response:
Dear Guest, Thank you for choosing us. We are glad you had a pleasant stay. However, please accept our apologies for the cleanliness issues you encountered in your room's AC. Our housekeeping and maintenance team is taking care of the same and will ensure it is addressed on a priority basis. We encourage you to try us again soon and we are confident you will enjoy a better stay. Sincerely,Hotel Management
Ok
Property was very old. Needs remodeling. Could use some clean up.
Business response:
Dear Thuy, Thank you for staying at our hotel and for letting us know we have room for improvement. Although we believe some of these instances were isolated, we are sorry for not meeting your expectations. We always like to know what our guests think of our property, which helps us continually evaluate and improve. Please consider a return visit to show you the hospitality we are known for providing.SincerelyHotel Management
Very nice stay
Business response:
Dear LATRINA, it was our pleasure having you as our guest at Extended Stay America, and thank you for sharing your review with other travelers. We’re glad you enjoyed your stay; your feedback is well received. We hope to see you again soon as our guest.Sincerely,Hotel Management
Good location, but needs staffing and repair The breakfast was practically non-existent... One muffin in a basket at 8am when it lasted til 9:30 i believe..and some granola bars, and oatmeal packets. I came down to the desk multiple times on multiple days and no ever there... I yelled out and sometimes someone from back would come out- others I made tons of noise and asked for help loudly and no one ever came. It is an extended stay with kitchenette, but they give you not a single plate or glass and it says to ask at the fro... read more
Business response:
Dear Bob, thank you for sharing your review and the details surrounding your recent stay. Our team's priority is ensuring every guest has a comfortable and relaxing stay, and we apologize that this was not your experience. We will certainly make improvements in the areas you found to be unsatisfactory. Thank you again for your comments. Sincerely,Hotel Management
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Frequently asked questions about Extended Stay America - Orlando - Convention Center - Universal Blvd
How is Extended Stay America - Orlando - Convention Center - Universal Blvd rated?
Extended Stay America - Orlando - Convention Center - Universal Blvd has a 4.3 star rating with 2,053 reviews.
When is Extended Stay America - Orlando - Convention Center - Universal Blvd open?
Extended Stay America - Orlando - Convention Center - Universal Blvd is open now. It will close tomorrow at 12:00 a.m.