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Extended Stay America - Orlando - Convention Center - Universal Blvd
- Hotels
- Orlando, FL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8750 Universal Blvd., Orlando, FL, 32819, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The stay was ok. The room was clean but you can tell that some of the appliances need updating. The hood over the stove was very rusty. The toilet’s flusher did not work correctly and the water pipe in the bath was almost falling off. We asked for extra towels and they did not have any. The people were really nice and friendly but the whole hotel could use an upgrade.
Business response:
Joanne, thank you for your candid evaluation. We regret not meeting your expectations and are sorry for the maintenance issues that inconvenienced you. We apologize for this, and rest assured, we will share your comments with our engineering team and make sure we prevent such reoccurrences. We are also grateful for the feedback regarding the overall condition of our accommodations, and we will share these notes with the appropriate individuals for future modernization plans for our hotel. We hope you will consider this as an... read more
Great location! We walked to restaurants in the area. Spacious room but bathroom was tight. Vending machine was a scam so beware. Would book again.
Business response:
Sierra, thank you for sharing your experience with us! We are so pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our convenient location, friendly staff and comfortable suites. We look forward to welcoming you back soon! Sincerely, Hotel Management
Would not stay again The beds are extremely hard and the pull out sofa mattress was a joke. You have to request cooking utensils, plates, ect and they are very minimal. If you are planning on cooking you may want to bring your own stuff. Was not able to make a meal with what was provided for our family of 5. You also have to request your coffe maker as it is not kept in the room.
Business response:
Angela, thank you for your candid evaluation. We regret learning that our beds were not to your comfort. Please know our front desk is always available to help you make the most out of your stay, and we would have been happy to resolve the issue while you were here. We also appreciate you pointing out the things you would change. Everything we do aims to provide our guests with an excellent hotel experience; therefore, we are grateful for the feedback. Thank you again, we hope you will choose us the next time you visit our a... read more
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Business response:
Alexander, thank you for choosing Extended Stay America and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
La ubicación
Good service overall - except the toilet was not flushing properly
Business response:
Thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. Your comments regarding the toilet will be shared with our maintenance team so that corrective measures can be taken. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Booked a last minute hotel. Stay was ok. Rooms are very dated. Service was good. Comfort was fine.
Business response:
Timothy, thank you for taking the time to share your feedback. We are pleased to know your stay with us was comfortable and that you were impressed with our friendly staff. That said, we are sorry for not meeting all of your expectations. Your review has been shared with our brand leaders. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orlando - Convention Center - Universal Blvd
How is Extended Stay America - Orlando - Convention Center - Universal Blvd rated?
Extended Stay America - Orlando - Convention Center - Universal Blvd has a 4.3 star rating with 2,053 reviews.
When is Extended Stay America - Orlando - Convention Center - Universal Blvd open?
Extended Stay America - Orlando - Convention Center - Universal Blvd is open now. It will close tomorrow at 12:00 a.m.