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Extended Stay America - Orlando - Convention Center - Universal Blvd
- Hotels
- Orlando, FL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8750 Universal Blvd., Orlando, FL, 32819, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Robinson, we are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
Business response:
Thank you for sharing the nice rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
The people here were nice however I suspect they were understaffed. Our shower walls had mildew spots, the air conditioner unit had mildew or dirt spots. The pillows were available on a first come, first serve basis so there were no extras available. Breakfast was very light but the addition of fruit or regular yogurt would have made it decent. They offered bagels, toast, packaged muffins, instant oatmeal, and light yogurt. There was a cereal option (corn flakes, I think) but the milk dispenser was out of order. There was no... read more
Business response:
Please accept our apology for not living up to your expectations during your visit. We regret that you were not happy with our complimentary grab-and-go breakfast offerings and for the cleanliness issue you experienced in your room. Please be rest assured that your comments have been taken as a learning tool and have been shared with the housekeeping team in an effort to improve our service. Your feedback is valuable as it will help us improve our facilities moving forward. We hope to have the opportunity to make it up to yo... read more
Room was large beds comfortable missing kitchen accessories not enough towels for long stay otherwise stay was great. Breakfast just grab and go coffee muffins and bagels not much selection.
Business response:
Thank you for choosing Extended Stay America. We are glad to know how much you liked our comfortable beds and the great condition of your room. As per our brand standard requirements, we keep the kitchenware and other in-room amenities at the front desk rather than leaving them in the rooms. We will be sure our front desk communicates this more clearly going forward. We hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management
Will now look for ESA properties when I travel Shuttle service to parks was mostly reliable other than one morning (45 mins late). Room comes with kitchen supplies BUT you need to request them at the desk... they will not automatically be in your room! They had 3 luggage carts which was very helpful😃. Bring some breakfast food with you because the “free” breakfast is very basic.
Business response:
Thomas, we appreciate you choosing to stay at Extended Stay America. It is good to know that you liked our shuttle service and your well-equipped room. It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
When I got to the hotel it took them 20 minutes to get us into the room. They said they had to double check to make sure the room was ready. The breakfast isn't anything exciting! Mostly clean!
Business response:
Thank you for being our guest. We are sorry for the inconvenience caused at the time of arrival and regret the disappointment you had with our breakfast offerings. Your concern will be shared with our brand leaders to determine new breakfast offerings. We hope to host you back in the future so that we can provide you with a much better experience. Sincerely, Hotel Management
Business response:
It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
I didn’t like the noisy guests above my room. Had to call the front desk 3 times about them. The breakfast options were poor compared to other hotels.
Business response:
Thank you for evaluating your experience online. Although you liked certain aspects of your stay, we are sorry for the noise issue. On rare occasions we have guests who do not adhere to the property rules concerning noise, resulting in disturbance. Your concern regarding our breakfast will be discussed with our Brand Leaders when updating our selections moving forward. We hope you’ll choose us again on your next trip to our area. Sincerely, Hotel Management
ya es la segunda ves que me alojo en este hotel si vuelvo a ir a Orlando seguramente vuelvo
Business response:
Thank you for returning to Extended Stay America. We love knowing how much you enjoy staying with us. It is always a pleasure to welcome you back, and we look forward to hosting you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orlando - Convention Center - Universal Blvd
How is Extended Stay America - Orlando - Convention Center - Universal Blvd rated?
Extended Stay America - Orlando - Convention Center - Universal Blvd has a 4.3 star rating with 2,053 reviews.
When is Extended Stay America - Orlando - Convention Center - Universal Blvd open?
Extended Stay America - Orlando - Convention Center - Universal Blvd is open now. It will close tomorrow at 12:00 a.m.