Extended Stay America - Orlando - Convention Ctr - 6443 Westwood

Business response:

Thank you for being our guest. We are sorry our property was not to your expectations and regret the inconvenience caused. Your feedback will be shared with appropriate individuals in our organization as we begin formulating plans for future renovations. Until then, we have asked our front desk and maintenance team to address the issues you outlined. We hope to welcome you back so that we can provide you with a much better experience. Sincerely, Hotel Management 

Business response:

Albert, thank you for the perfect rating! We are thrilled to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. On behalf of everyone, we would like to welcome you for your next trip when you are here. Sincerely, Hotel Management 

Business response:

Aaron, thank you so much for the terrific rating regarding your stay at Extended Stay America. We hope you are already planning another trip our way. Sincerely, Hotel Management 

Business response:

Simon, thank you for the perfect rating! We are thrilled to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for the generous review of Extended Stay America. It’s an absolute delight to know you loved our clean hotel and that our staff was attentive to your needs. Your compliments will surely be shared with our team, and we look forward to hosting all your future visits to the area. Sincerely, Hotel Management 

Business response:

Thank you for your stay with us and for sharing your feedback. We know a first impression is important, and a friendly smile and efficient check-in is a very important step in setting the tone for a great stay. We appreciate your recognition of our staff efforts. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit. Sincerely, Hotel Management 

Business response:

Kimberly, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

We enjoyed seeing your five-star rating and cannot thank you enough for it. On behalf of everyone here at Extended Stay America, I invite you to come back and stay with us again when in the area! Sincerely, Hotel Management 

Business response:

We are pleased you had an excellent stay at Extended Stay America. We appreciate you letting fellow travelers know how much you enjoyed your time here. Thank you for mentioning our fresh, comfortable, and clean accommodations. It was a pleasure having you as our guest, and we hope to see you again very soon. Sincerely, Hotel Management