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Extended Stay America - Orlando - Convention Ctr - 6443 Westwood
- Hotels
- Orlando, FL
About this business
Location details
6443 Westwood Blvd., Orlando, FL, 32821, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Just OK Room was a little tired. Lot of noisy kids on my floor.
Business response:
Danny, thank you for your review. Although your stay with us was overall satisfactory, we are sorry for the inconvenience you faced due to the noise from other guests. We wish we had the opportunity to address the issue while you were here as we would have done our best to ensure you were comfortable. We do appreciate your observations and concerns, and we have taken note of both. We hope you will consider giving us a second chance to provide the hospitality you should always expect from us. Sincerely, Hotel Management
I didn't think there was much unique about the hotel but it was a pleasant stay.
Business response:
Thank you for taking the time to post a review of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Good location near Sea World. First room the AC did not work. Had to change rooms. Outside of the refrigerators were dirty. Saw a cockroach in the kitchen area one day. Breakfast is only bagels and yogurt. No bathrooms in lobby. Was taken to one in the pool area and it was filthy and old.
Business response:
Thank you for sharing your evaluation. Although you liked our location for its closeness to the Sea World, we sincerely apologize for the inconvenience you encountered in your rooms, which made for a poor impression about the condition of our accommodations. The stress caused is definitely understood, and your feedback about the cleanliness issues have been discussed with housekeeping and maintenance teams to be more diligent moving forward. Please consider a return visit to our hotel so that we can improve your impression o... read more
Just ok It was okay for the price. We were in Orlando for a bowl game and the location was close to the restaurants and bars on International Drive for half the cost of places on International Drive. Our room could’ve been cleaner. It needed a good vacuuming. The breakfast was very limited. Basically white bread and bagels.
Business response:
Thank you for taking some time out of your schedule to share your review. We are glad to know you had an overall satisfactory stay and that you were impressed with our location close to many International Drive and restaurants. However, we are sorry you were not happy with your room's cleanliness. Your feedback is shared with the housekeeping team to be more diligent moving forward. We regret your dissatisfaction with our grab-and-go breakfast. Your concern about the breakfast specifics will help our Brand Leaders to improve... read more
It was ok. Garbage in room kitchen was full. TV had bad picture quality. Complimentary breakfast was toast, bagels or pre-packaged muffin. No juice for kids b/c machine was broken. No milk.
Business response:
Karla, thank you for choosing our hotel. We are pleased to see the rating as it states you had a pleasant visit, but we are sorry for the issues you encountered in your room. Your feedback regarding the cleanliness issue has been shared with the housekeeping team to be more diligent in their work. Also, your comments about the grab-and-go breakfast will be shared with our Brand Leaders to assist them when determining new breakfast choices. Thank you for the nice rating, and we hope to see you again at Extended Stay America i... read more
Frequently asked questions about Extended Stay America - Orlando - Convention Ctr - 6443 Westwood
How is Extended Stay America - Orlando - Convention Ctr - 6443 Westwood rated?
Extended Stay America - Orlando - Convention Ctr - 6443 Westwood has a 3.1 star rating with 2,785 reviews.
When is Extended Stay America - Orlando - Convention Ctr - 6443 Westwood open?
Extended Stay America - Orlando - Convention Ctr - 6443 Westwood is open now. It will close tomorrow at 12:00 a.m.