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Extended Stay America - Orlando - Lake Buena Vista
- Hotels
- Orlando, FL
About this business
Location details
8100 Palm Pkwy., Orlando, FL, 32836, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Free breakfast was granola and oatmeal....no fruit, no juice, nothing hot, no regular cereal or milk. Not sure this qualifies as breakfast at all, we wound up having to go out to eat each morning.
Business response:
Dear Odella, thank you for staying with us at Extended Stay America. We are glad that you have most aspects of our hotel. However, we were sorry to read that you did not thoroughly enjoy our complimentary breakfast. We will certainly follow up with our food and beverage team to see where we can do better. It was a pleasure hosting all of you, and we hope to see you again on your next visit to the city. Sincerely, Hotel Management
I was glad to see that this location was better kept than the Jacksonville one. The staff Amanda was super friendly and knowledgeable.
Business response:
Dear Carla, thank you for posting your kind review of Extended Stay America. Our goal is to provide an exceptional experience for our guests. It is a pleasure to read about the service you received from our staff. Amanda will be pleased to know that our guests notice and appreciate her efforts. We hope you will stay with us again the next time you visit the city. Sincerely, Hotel Management
The front desk staff were absolutely amazing! They were able to accommodate my requests in a timely manner; however, the property is a bit outdated. Lastly, if there were extra trash bags to use when emptying out the trash, that would be helpful. Not sure if this is already available to customers or not.
Business response:
Dear Tommi, we are pleased you enjoyed your stay at Extended Stay America and had a memorable experience. It is always a pleasure to read reviews complimenting our service and hospitality. We appreciate your observations and concerns, and we have taken note of both. Thank you for being our guest. We hope to be your first choice every time you visit the city. Sincerely, Hotel Management
Estadía de 3 dias Estadía muy agradable, la ubicación es excelente un lugar muy seguro, bonito y muchos servicios cerca.
Business response:
Dear Herbert, thank you for choosing Extended Stay America for your recent stay. We are pleased you enjoyed our excellent location and are fortunate to have many shopping and dining choices nearby. Thank you again for sharing your review, and we look forward to welcoming you again whenever your travels bring you back to our area. Sincerely, Hotel Management
The rooms were super cozy, and made everyday feel like home
Nice and clean very clean the staff are wonderful peoples
Business response:
Dear fernando, thank you for posting such kind comments about our hotel, especially our staff. We make every effort to provide service above and beyond your expectations, so we are pleased to see that you loved everything about your stay. We look forward to sharing your comments with our team. Thank you for choosing Extended Stay America. We hope to welcome you again soon. Sincerely, Hotel Management
Nice a clean
Frequently asked questions about Extended Stay America - Orlando - Lake Buena Vista
How is Extended Stay America - Orlando - Lake Buena Vista rated?
Extended Stay America - Orlando - Lake Buena Vista has a 3.5 star rating with 2,836 reviews.
When is Extended Stay America - Orlando - Lake Buena Vista open?
Extended Stay America - Orlando - Lake Buena Vista is open now. It will close tomorrow at 12:00 a.m.