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Extended Stay America - Orlando - Lake Buena Vista
- Hotels
- Orlando, FL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8100 Palm Pkwy., Orlando, FL, 32836, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Me. Obraron dinero extra y no limpiaron la habitación
Business response:
Julio, thank you for being our guest. We are sorry for your disappointment with the cleanliness of your suite and the inconvenience this caused. Please be assured we will address this with our housekeeping team to ensure we are more consistent in our service delivery. We regret the frustration you felt and are grateful for your patience. We do hope you will stay with us another time so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
Everything was good except breakfast which was basically coffee and granola bars. The staff was friendly and very helpful
Business response:
Nancy, thank you for sharing your review of Extended Stay America. We are glad your visit with us was pleasant and that you loved the service provided by our staff. They strive to go above and beyond to welcome and assist all of our guests. However, we regret your disappointment with our breakfast offerings. It was our pleasure hosting you, and we look forward to seeing you again soon. Sincerely, Hotel Management
Dated rooms but clean and in great area.
The staff at the hotel was amazing. My daughters and were traveling to Orlando from Miami and unfortunately we ran into travel delays beyond our control, so we called the hotel to inform them and requested a late check-in. The gentleman at the front desk was very accommodating and told me that it would not be a problem and he wished us a safe trip. After a two hour delay we arrived to the hotel and to find out that our reservation had been canceled by the third party vendor. The gentleman with whom we had spoken with was on ... read more
Business response:
Annetta, thank you for choosing Extended Stay America for your stay! We love sharing wonderful comments such as yours about our Front Desk Team's efforts and excellent service. They will be thrilled to know their efforts are recognized and that you took the time to compliment them in your review. This team works very hard to make every guest comfortable and feel at home, so we are all very grateful for your feedback. We look forward to you staying with us again soon. Sincerely, Hotel Management
Liked the location was not off a super busy road but was close enough to everywhere we wanted to go. The only thing I would complain about is that there were no sheets or pillows for the pull out bed, we had to go get those. And they did not have any pillows to provide for that so we had to share from pillows on other beds. And I need all my pillows...lol. Also, TV was in odd spot, but we really didn't watch it anyway. But staff was friendly and always there to help. Enjoyed our stay!
Business response:
Rachel, thank you for posting a review of your stay. We are glad our location worked well for you and that you were pleased with the service our associates delivered. It will be our pleasure to share your kind compliments with our team. We also appreciate you pointing out not only what you liked but also the things you would change. Everything we do aims to provide our guests with an excellent hotel experience; therefore, we are grateful for the feedback. Thank you again, we hope you will choose us the next time you visit. S... read more
The room was fine, nothing fancy but good. It was weird that we had to request dishes, etc and dishwasher soap. I was disappointed in the conditions of the pool. It was not clean and the water was very cold. The biggest complaint I have is that the faculty did absolutely NO RECYCLING. Every bit of plastic, glass and paper went into the trash to go into a landfill to contribute to climate change. This is a deal breaker for me so I will not be staying here again. I prefer to bring my business and money to organizations that ar... read more
Frequently asked questions about Extended Stay America - Orlando - Lake Buena Vista
How is Extended Stay America - Orlando - Lake Buena Vista rated?
Extended Stay America - Orlando - Lake Buena Vista has a 4.3 star rating with 1,734 reviews.
When is Extended Stay America - Orlando - Lake Buena Vista open?
Extended Stay America - Orlando - Lake Buena Vista is open now. It will close tomorrow at 12:00 a.m.