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Extended Stay America - Orlando - Lake Buena Vista
- Hotels
- Orlando, FL
About this business
Location details
8100 Palm Pkwy., Orlando, FL, 32836, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Everything was very nice, except the sink has mold uder it and the faucets were not clean around them, The room was clean, comfortable, and nice. The staff were very nice and accommodating. If not for the mold under the rim of the bathroom sink, I would have given a much higher rating.
Business response:
Dear Sandy, Thank you for your review and selecting Extended Stay America for your time in Lake Buena Vista. It is always wonderful to know how much our guests enjoy our efforts, and we appreciate your compliment regarding our clean suite and the hospitable service provided by our staff. However, we apologize for overlooking some areas in the bathroom, which kept your experience from being perfect. It was a pleasure hosting you, and we do hope to see you again soon.Sincerely,Hotel Management
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Business response:
Dear Robert, Thank you for your review. Your overall satisfaction is always our top priority; therefore, we apologize if we did not provide you with the exceptional stay that you have come to expect from us. We hope to have an opportunity to restore your confidence in us next time your travels bring you our way.Sincerely, Hotel Management
Clean place
Very old. Room floor was Not particularly clean. Only one staff member at the location. Very nice friendly people but so busy. No recycling of cans bottles etc. pool and spa were clean. Limited towels, dishes, pans, kitchen stuff, etc. limited choices for breakfast: muffins, granola bars and oatmeal. We only paid $113 a night so we didn’t expect much. Location is great, very close to Disney. It’s ok but don’t expect it’s like other extended stay locations.
Business response:
Dear Carol, Thank you for choosing our hotel for your visit to Orlando Lake. Thank you for mentioning our great location close to Disney. However, we strive to exceed our guest’s expectations in every aspect of their visit. Therefore, we apologize that this was not entirely your experience. We will share your concerns with the appropriate individuals to ensure our future guests receive the outstanding stay they deserve. We appreciate your feedback and hope you will return to enjoy a much-improved stay when you revisit our ar... read more
We had a nice time and the place was great!
Business response:
Dear Benidict, Thank you for selecting Extended Stay America for your recent visit and for sharing your comments. We are glad you enjoyed your stay and had a great time with us. Thank you for being our guest, and we look forward to seeing you in the future! Sincerely,Hotel Management
Excellent option
Todo bien
Business response:
Dear Susan, Thank you for choosing Extended Stay America and for the excellent rating. We are thrilled to know we met all your expectations and that you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Orlando - Lake Buena Vista
How is Extended Stay America - Orlando - Lake Buena Vista rated?
Extended Stay America - Orlando - Lake Buena Vista has a 3.5 star rating with 2,836 reviews.
When is Extended Stay America - Orlando - Lake Buena Vista open?
Extended Stay America - Orlando - Lake Buena Vista is open now. It will close tomorrow at 12:00 a.m.